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An Update from PlayStation Studios (Neon Koi and Firewalk Studios are closing)
(sonyinteractive.com)
Welcome to the largest gaming community on Lemmy! Discussion for all kinds of games. Video games, tabletop games, card games etc.
Submissions have to be related to games
No bigotry or harassment, be civil
No excessive self-promotion
Stay on-topic; no memes, funny videos, giveaways, reposts, or low-effort posts
Mark Spoilers and NSFW
No linking to piracy
More information about the community rules can be found here.
Nothing to say they won't - it's actually pretty uncommon for the studio developing a live service to be the one supporting/maintaining it long term.
Fewer than 700 concurrent players means that they probably weren't making enough money to keep the servers running, let alone bug fixes, or even development.