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Too bad they are missing their Christmas bonuses.
(thelemmy.club)
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this post was submitted on 07 Nov 2024
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Microblog Memes
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I worked in customer service for 7 years. I am aware... so very aware...
To give you an idea, when I worked for Verizon mobile, it was a few times a week that I came across a client who did not know how to hang up their cellphone calls. No joke. It took such a while to get them off the hook it wasn't funny. And if you ask me why I wouldn't hang up on them, it was because Verizon had a strict no hang-up policy. You were not allowed to hang up on a client no matter what. It was grounds for immediate termination.
Maybe it was a HR call to test your patience with customers