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You're totally right. I just want to be in a position where I'm not "face of the house" and actually get to talk with coworkers once in a while.
Jobs these days seem to love putting people by themselves. I don't even mind being by myself with a task where I can listen to music or something,, but with whiny customers? Nightmare.
The coworkers on the other side of the building who weren't about to snap had something in common: They worked beside someone else occasionally, who wasn't their boss.
Before that, I was in a retail situation where I would have a cool coworker, in a small space, otherwise empty store, getting things done. But the manager would squawk at us about "hearing a lot of talking" and "that doesn't sound like work." Absolutely psychotic and I have no idea how I put up with that behavior.