this post was submitted on 04 Jun 2025
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That's not liability on the gate agent, its liability on the airline (which needs processes for adjudicating when to ask and to document the answer).
This is something that's supposed to happen during the ticket sale process, not the moment-before-you-get-on-the-plane.
It is literally not this agent's job to probe. And if she's worried about liability, harassing a woman who doesn't qualify for her investigation is a bigger liability concern, particularly if she delays the flight or tries to boot the passenger.