(For people who don't know, BestBuy is an electronics store that is common in the USA)
This would be in c/ActuallyInfuriating if the consumer protections weren't as good, but for now, its just a chargeback away from fixing the problem. (I hope the bank doesn't fucks me over. If they fuck with me, then this is gonna end up in Actually Infuriating). Anyways:
Two days ago, I bought a laptop on BestBuy, but they didn't use UPS like they had in the past, instead they used Doordash 🤦♂️. When I saw that, I wanted to cancel because I didn't trust fucking Doordash, but it didn't let me cancel, so I just hoped nothing bad happens.
Oh wow, my gut feeling about Doordash actually predicted the future.
So, today it was supppsed to be delivered, I saw the guy park in front of my house for a few minutes (I know that's him because I saw him on the map on the Doordash tracking link), dude walked out, looked my house, went back into his car, drove to the back alleyway (its a neighborhood of single family row-houses), I saw him on my CCTV cameras, he place down the package at a neighbor's back door, take a pickture, then grabbed it place it back in his car, then quickly drove away.
Bruh.
Now I have to make some phonecalls. Thanks, corporate, great fucking job. I hope the CEO of bestbuy can choke on his pay increase.
And if you are wonder why I didn't just go to BestBuy, I live in a car-centric city and I don't have easy access to a car, and carrying big electronics in public transit is just asking for someone to mug you.
At this point, corporations are just in a race to see who gets to be crowned the worst corporation. I mean I hate Amazon and Bezos too, but at least they have a PIN verification system now, so drivers can't just steal stuff, wtf is BestBuy doing? Fuck these shitty corporation.
I wish I could show you the camera footage, but don't wanna get doxed.
Probably not using ~~best~WorstBuy again, not with this bullshit "Doordash" delivery. What an actual disaster.
Btw I tried calling bestbuy, they had a fucking voice-bot thing that refused to let me talk to a human until 48 hours has passed. So I just go straight for the dispute, right? I don't wanna wait 48 hours.
Update: So I got through the bot thing by spamming 0 (or perhaps some other key, I can't be sure), I got to a rep and explained the situation, they said they send a request to BestBuy and BestBuy will do an "investigation" with Doordash, whatever that means, and then refund. They said it's supposed to take 3 bussiness days. Well, today is Thursday, Tomorrow is Friday, so I'm guessing by Tuesday end of the day it's supposed to be resolved?
I mean, I'm giving them 1 week. I'm definitely filing that dispute the Friday next week. Technically I have 60 days to dispute, but I'm gonna stay on the safe side and 1 week is all I'm giving. I'm really wanting to just file right now, but I'm don't want to get banned from BestBuy for life just yet, but if they don't refund within a week, I'm just gonna have to be banned from bestbuy, I guess... 🤷♂️
Gonna update later if y'all are still curious in a few days.
The Apple Store will use Lyft for same-day. I had a laptop charger die on me and wasn’t in any position to drive out for a new one. It was sketchy to say the least.
Doesn't Apple at least make you sign for it?
Oh wait actually nvm, if someone want to steal it, they could just forge the signature. Like: Why don't these corpos just use a PIN system, god damn it? (rhetorical question, they probably don't care)
Idk what's up with these gig apps, I've literally never had UPS employee or Fedex employee or anyone working in the Post Office steal, its only these gig apps that have this happen.
This is what a Zero Regulations For The Last Forty Years government does to the business sector. Very simple, obvious solutions that you'd think multi-trillion dollar tech companies would have no trouble implementing aren't worth the effort.
Why bother doing anything for the consumer when you can just spend another $1M on advertising to make your shit service irrelevant?
I’m pretty sure I had something similar. But I had to sign for it. They literally would not give me my phone without signing for it first.
Even with FedEx it is the same. I knew I was going to miss the delivery so I tried to sign for it ahead of time like I have with other packages in the past. But it would not let me for my Apple package.
Does your FedEx still check signatures? In my area they stopped during it during COVID and never started doing it again. Even on packages that need a direct signature, they'll leave them without collecting a signature.
They do for most Express and all Apple products (which usually come express). I know they normally drivers (small town and have had the same driver for 3 years now).