this post was submitted on 02 Sep 2025
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Yep it’s the return shipping that gets you. I order from REI but the closest store is 2 hours so I go 1-2x a year. Often my orders have free shipping but return shipping is prohibitively expensive. This keeps me from buying some things from their online store, either waiting to go in person or ordering it somewhere else. Or most likely, paying a bit more to get something similar locally.
Contact your CC company. My wife recently had to return a box to France and it cost her $75 of her $200 refund. She later found out her credit card would have covered the shipping if she had called them first.