this post was submitted on 01 Oct 2025
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As someone often on the other end of this support situation, I just keep asking the AI to connect me to a human until it does. If I couldn't figure out the way to fix it myself, a glorified autocorrect definitely isn't going to.
I had one for a phone call, I kept confusing it until it connected me to a human.
Apparently they don't understand postcodes read as "Alpha Bravo 1 2 Charlie 3 4"
That is kind of funny, sure it parses human speech but when you use the method for communicating letters and numbers very clearly, it breaks.