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this post was submitted on 08 Sep 2023
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Games
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Video game news oriented community. No NanoUFO is not a bot :)
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Can't tell if that response is just a template or some ChatGPT auto-response.
As an IT engineer, it sounds like a tier 1 response template.
Bethesda probably needs to issue specific guidance to their support folks about what to say in that situation.
Support agents are using GPT to speed up their workflows now. I’m a senior support engineer for a multinational corp and they made us an AI bot to use. It’s basically useless though