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[-] MargotRobbie@lemmy.world 112 points 1 year ago

I think zoomers are generally great, but they really underestimated how much of a Wild West the Internet was back in the day, when everybody has their own Angelfire or Geocities website with bad HTML and clipart gifs and people blogged on their LiveJournal and wrote bad fan fictions on forums and all that.

You just kinda learned to be tech savvy for things like "Don't open random links" and "don't believe everything you read on the Internet" through trial by fire or having to explain why you broke the computer, and it's not exactly a skill that you forget. So it's kinda weird for them to assume that they are better at tech just because they are younger.

I do like this place, gives me nostalgia of the Wild West of these early days. Needs more bad fanfictions here though.

[-] PersnickityPenguin@lemm.ee 7 points 1 year ago

I'm in my 40s, a project manager at my company and half the time when I can. Tech support I have to send them the goddamn tech support article that I want them to follow.

Plus I have to train all these kids in their 20s on how to use outlook and various other software programs that I've been using for 20 years now.

[-] MHard@lemmy.world 3 points 1 year ago

To be fair, there might be an issue with the discoverability of these articles. Restructuring the documentation may lead to less of those issues. Though there is always someone who just opens a ticket before reading anything...

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this post was submitted on 26 Sep 2023
1438 points (98.2% liked)

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