I'm genuinely confused. I admit I haven't read the article (archive.ph just gives me an endless captcha loop as usual) but the things mentioned in the title sound completely foreign to me.

Every hotel if ever been to had a bog-standard one-lever or two-knob arrangement for controls and at the very least a pane of glass between the shower and most of the room.

Is this an American thing? Do showers in New York hotels come with two levers, a keyboard and a color-coded dial? Are the shower heads just in the middle of the room? Is the author of the article excessively whiny? Or is the headline just wildly out of line with the actual article?