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Hedge your bets
(startrek.website)
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Oh God I try super hard not to do this at work with phrases like "it's my understanding that" and "it appears that". It's such a cop out on something that I'm supposed to be authoritative about. It's really tempting though.
The trick is to give two working options and let them choose. If it succeeds you helped them, if it fails they picked the wrong one.
I like how you think