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Port management works on mine for creating forwarded ports. Could it be that you don't have the proper access to edit these settings?
If it matters, my home app is version 3.2.1.7 (Found under Settings -> Support)
I have the same app version and my account has "Manager" permissions, which seems like it should be enough by the description.
Are there other types of permission?
Manager is the highest. (I think there are only two tiers anyway.)
There is something uniquely wrong with your setup; this is not a general google router issue. Which is good news, you don't need a new router. The next obvious step (for me) would be to wipe the data for the Home app on the phone and re-set it up. If that doesn't resolve it, you might consider resetting the router itself to factory, though that could be more annoying.
I've tried factory resetting the router, and have reinstalled the app several times. I think I've gotten, if not to the source, than further down the chain.
And that's the core thing I don't know how to get around. The app can't actually interact with the network. That explains why restarting the network hasn't fixed it in the past. I don't understand how it could be an issue only I have though, since it happens regardless of reinstalling the app.
It's a shot in the dark, but are you running a vpn on your phone? That might mess things up.
Nah, that would have been a good thing to check though.