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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug (arstechnica.com)

submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

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UnitedHealth uses AI model with 90% error rate to deny care, lawsuit alleges | For the largest health insurer in the US, AI's error rate is like a feature, not a bug::For the largest health insurer in the US, AI's error rate is like a feature, not a bug.

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[-] MotoAsh@lemmy.world 18 points 11 months ago

It's what they trained the AI on. The AI wasn't to help the insured's situation. It's so they can employ fewer agents.

this post was submitted on 17 Nov 2023

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