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Fact 1: virtually all Android users use the Play Store because it's the default.
Fact 2: the fact that it is the default store gives it a huge advantage in terms of network effect. If you want to have a viable commercial app it needs to be on the Play Store.
Fact 3: Google forbids apps from charging extra for sales if the app was installed through the app store
Fact 4: between being the default, all the apps being available there, and all the negative effects of Google's practices being shifted to the app developers, the average user has no reason to use 3rd party stores.
Fact 5: Google uses the leverage it gained from the previous points to force everyone selling through the Play Store to pay a commission on their sales. Which is a cost I remind, they cannot pass to the users.
Google's fault is mainly on facts 4, which is the linchpin to protect the monopoly, and 5, which is where they are abusing their effective monopoly. I could also add fact 6 which is the fact that for years Google made third party stores have a far worse user experience than the play store which helped solidifying it's position, but that is mostly fixed with the session installer.
I read more about the case and it seems it's not about the store itself. The real issue is that behind the stage Google makes individual contracts with companies. They agree about fees etc. This is really not fair.