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this post was submitted on 18 Jan 2024
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My SO works fast food. Corporate never allocates enough hours so they're perpetually understaffed, but the store manager has permission to call people in if needed. So there's a lot of "your scheduled 10-4, but at 3:30 I'm gonna ask if you'll stay to 6, or I'll call you 2 hours before your shift to see if you can come in early".
Its a lose lose, nobody gets the hours they want, manager can't retain workers, people hate being called in or asked to stay late, and the schedule is always shorthanded and mostly a suggestion. Of course nobody wants to work in that shitty mess of cost cutting and begging employees to pick up the slack that the MBAs at corporate have caused.
That's 100% intentional.
Hire less workers to cut costs, and squeeze as much profit as possible from what few workers there are.
Less free time and higher employee turnover also means it's harder to unionize, which is definitely a plus for CEOs.
I've never thought of it like that
And that makes way more sense then I'd like it to
Exactly the same as the store i worked at. No money to have more people scheduled in, plenty of money to ask for OT and call extra people in daily.
Before I quit there had not been a single day in half a year where the evening shift had enough people scheduled to do the amount of work we knew was going to be there. Not a single day the managers didn't have to beg for more people to come in. So when my options came down to become a manager or leave when my contract expired, I bolted.
I'm a software developer and my company flat out refuses to hire graduates (if they didn't work as students here) or offer apprenticeships, even though apprenticeships are a great way to basically produce your own developers.
At the same time, there's a constant staff shortage basically everywhere and we even have to refuse projects because we can't staff them.
I used to work at Taco Bell and the manager that hired me got fired for scheduling one "extra" person a shift. Every other metric was great, of course.
It's astounding that modern management is all just metrics. Here are your target numbers, we don't know how you will hit them and it's easier for us if we don't know; if you can't hit your targets we will fire you for underperforming and will do the same until we hire our divine sociopath that will achieve our metrics by any means necessary.