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Source: https://old.reddit.com/r/Helldivers/comments/1cjyll7/some_discord_updates/
Also, Spitz (a CM at AH) isn't being a jerk. The other images show them having a much better tone than yesterday.
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this post was submitted on 04 May 2024
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Helldivers 2
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Didn't refund mine 🤷
Nothing in that screen capture indicates it was past the refund period.
Open a ticket but don't use the "I want a refund" option. Choose one that will require a human to look at it.
220+ hours of game play is WAY past the refund period of 2 hours
The first time you ask for a refund, the bot with auto decline it based off hours, the second time on it gets a human review. If you keep applying, eventually you'll get someone to approve it, and it'll help if you use the script given in the Twitter thread
Mine was a day past and they refunded it, but it was only a day so 🤷♂️