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Is it just me or is protonmail aggressively pushing the premium subscription? (sh.itjust.works)
submitted 1 month ago by babybus@sh.itjust.works to c/protonprivacy@lemmy.world
29 comments fedilink hide all child comments

I see this block every time I open my email. Is this a bug I'm facing or is this the new normal?

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[-] hanke@feddit.nu 78 points 1 month ago* (last edited 1 month ago)

If I am not mistaken, there is a "don't show me this offer again" thingy somewhere.

But as others have mentioned, it is a free service. And most importantly, this free service does not collect your data or show targrted ads to make a profit off of you when you don't pay. It is truly free. I think being asked to pay for the service is extra okay because of this.

[-] babybus@sh.itjust.works 11 points 1 month ago

That's totally understandable. I simply didn't notice that thing before due to some external factors, hence the question.

[-] ReluctantZen@feddit.nl 24 points 1 month ago

If you're on a free plan, doesn't it make sense for them to push their paid plans to you? They don't sell your data so they need to make money somehow.

[-] Cyclist@lemmy.world 8 points 1 month ago

Clicking the X on a free service is too expensive!

[-] Tazerface@sh.itjust.works 16 points 1 month ago

They always do. What annoys me is their Black Friday "deal" is almost the same price as paying for a 2 year subscription.

[-] LemoineFairclough@sh.itjust.works 4 points 1 month ago

I didn't know there was a way to get a subscription that lasts 2 years! I see I can access that by clicking "Edit billing cycle" at https://account.proton.me/u/0/mail/dashboard

I'll definitely check that out when there aren't many remaining days for my current subscription.

[-] babybus@sh.itjust.works 2 points 1 month ago

Oh, I guess I didn't notice this before somehow. I don't know about other users, but it only turns me off. For a non-profit organization, they employ some of the worst marketing strategies.

[-] warm@kbin.earth 4 points 1 month ago

Buy a subscription and it all goes away!

[-] lud@lemm.ee 1 points 1 month ago

Why is that a bad thing?

Being bound to 12 months is obviously better than 24 months if the price is the same.

[-] Tazerface@sh.itjust.works 1 points 1 month ago

During their Black Friday deals, Proton claims 30% off. What they don't make clear is that's 30% off their monthly price.

[-] EmperorHenry@infosec.pub 8 points 1 month ago

I wouldn't know, I've had a paid proton account for a long time now

[-] pearsaltchocolatebar@discuss.online 7 points 1 month ago

That's like responding with, "I don't know, I bought it as a gift," to Amazon product questions.

[-] EmperorHenry@infosec.pub 1 points 1 month ago

It costs money to maintain all this stuff. They're being super generous with their free options.

Then there's all the court cases that they fight against on the regular too. That costs a lot of money as well.

[-] Telodzrum@lemmy.world 7 points 1 month ago

It's just you being hypersensitive to a service asking its users to pay for that service.

[-] babybus@sh.itjust.works 9 points 1 month ago

If anything, this reply shows how normalized these practices are.

[-] Holyginz@lemmy.world 20 points 1 month ago

Not really. Them not using ads means they can't make money that way, so the only way they can make money is through subscriptions. Even a not for profit needs to pay people and pay for overhead. If everybody used the free service they would go under over night. As long as they continue to respect privacy they have every right to have these pop-ups. Especially since they don't force you to subscribe.

[-] independantiste@sh.itjust.works 3 points 1 month ago

Quick note, Proton AG itself (the for profit company) still owns, operates and develops the Proton services as we know. The only difference with the non-profit structure is that Proton AG is owned by the proton foundation. Which basically is a protection against aggressive takeovers and the enshittification that would follow. Also, tax advantages, probably.

[-] Dark_Arc@social.packetloss.gg 10 points 1 month ago* (last edited 1 month ago)

And for a damn good reason... Companies need money to operate. Proton may not be for profit like Google, but they are not a charity either.

Very little is free without strings, what's been normalized (in a bad way) is the concept that you can have free things that don't intrude asking for money. That only happens in the venture capital "get em hooked" stage (and we've seen a lot of it because the Internet is still relatively young). Even KDE is now asking for money (granted once a year ... but your usage of their desktop doesn't require them to run expensive servers).

[-] brrt@sh.itjust.works 4 points 1 month ago

If anything, this reply shows how entitled some people are.

[-] babybus@sh.itjust.works -4 points 1 month ago

It doesn't. I didn't say that proton can't show me ads or it must serve me for free. But the fact that you are attacking me personally for asking a question about a product in a community dedicated to this product clearly confirms that my previous reply was spot on.

[-] Artaca@lemdro.id 5 points 1 month ago

I pay for a low tier and use uBlock to hide the buttons advertising higher tiers.

[-] LemoineFairclough@sh.itjust.works -1 points 1 month ago* (last edited 1 month ago)

I got a subscription last year and I don't have a memory of seeing an advertisement at https://mail.proton.me/u/0/inbox after that, and I didn't see one just now when I checked.

If you want to use an email service without seeing advertisements, maybe you should pay for a subscription starting from https://proton.me/pricing or https://www.privacyguides.org/en/email/ or maybe instead you should consider something like https://www.lifewire.com/best-free-email-accounts-1356641

this post was submitted on 12 Oct 2024
75 points (87.1% liked)

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