this post was submitted on 17 Oct 2025
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They use the small flash inside the DRM chip in the cartridge to store the telemetry, then the e-waste companies are paid by HP to read and send to the mothership the contents of the chips sent to recycle

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[–] officerdwn@feddit.org 1 points 47 minutes ago

What is the purpose of this?

[–] Olgratin_Magmatoe@slrpnk.net 63 points 3 days ago (1 children)

There is not a day that goes by that I don't wish open source 2d printers where technically easy to make.

[–] maniacalmanicmania@aussie.zone 20 points 2 days ago (1 children)

I don't know about being easy to make but it may be easy to buy one soon-ish.

Open Printer (Crowd Supply campaign coming soon).

[–] Olgratin_Magmatoe@slrpnk.net 4 points 2 days ago

Yeah, I saw that around. It looks really fucking cool, but it still relies on a proprietary print head IIRC.

I don't want to be perfectionist, it is a good step in the right direction, so I do still appreciate the project. I especially appreciate that it uses paper rolls instead.

[–] Jramskov@feddit.dk 50 points 3 days ago (1 children)

According to the page, this is the data that is stored on the chip:

=== CUT === In addition, this memory chip collects a limited set of information about the usage of the product, which might include the following: The date when the toner cartridge was first installed The date when the toner cartridge was last used The number of pages printed using the toner cartridge Page coverage Printing modes used Any printing errors that might have occurred The product model === CUT ===

I don't like that they collect this info, but I don't see any really scary information mentioned there?

Whether I trust HP that is all they store and recover is an entirely other matter ;)

[–] Knock_Knock_Lemmy_In@lemmy.world 19 points 3 days ago (5 children)

Isn't the point that a hacker can use that memory to export other data?

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[–] cosmicrookie@lemmy.world 201 points 3 days ago (2 children)

This information helps HP design future products to meet our customers' printing needs.

🤔🤔🤔 I doubt this very much...

[–] Rooskie91@discuss.online 76 points 3 days ago

"Future products like our soon to be released torment nexus!"

[–] Godort@lemmy.ca 17 points 3 days ago (1 children)

This information helps HP design future products to meet our customers’ printing needs. (With regards to pricing)

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[–] FlashMobOfOne@lemmy.world 52 points 3 days ago* (last edited 3 days ago) (8 children)

Those motherfuckers bricked my printer after 100 pages in 2020, presumably for refusing to sign up for their ink subscription. Really pissed me off to have to throw out a perfectly good printer.

I'm never buying another HP product.

[–] JailElonMusk@sopuli.xyz 22 points 3 days ago (1 children)

I also stopped buying HP for a nearly identical reason. My brand new printer was 1 day out of warranty, I had gotten it as a gift unboxed it, and it wouldn't connect to Wi-Fi (had no hardware ports on it only WiFi).

Those fuckers told me I could either:

A. Subscribe to their ink subscription plan and they'd tell me how to fix it.

B. Pay $75 one time and they'd tell me how to fix it.

I threw that motherfucker in the trash that day and then bought a cheap Cannon (no brothers in stock) that still works over a decade later.

Fuck HP completely.

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[–] mojofrododojo@lemmy.world 18 points 3 days ago

the worst part:

hp printers used to be built like tanks. I had a laserjet 4 that kept going for 17 years with only occasional toner replacements (that were cheap). crisp fucking prints (b&w tho). and hp benchtop stuff like power supplies and scopes were fucking great too.

damned fucking shame.

[–] FosterMolasses@leminal.space 13 points 3 days ago

That's crazy lmao

Treating hardware, physical objects in your own home, like tracks that can be removed from access on Spotify at anytime. Creepy.

Imagine if one day someone just remote-locks your LG smartfridge because it's been decided you've had enough calories for today. Black Mirror can't even follow this shit rofl

[–] SkyezOpen@lemmy.world 5 points 3 days ago

HP stands for hot paninis, because that's all their laptops are good for. I had one hit critical temp and fuckin crash so hard I had to reinstall the os. Haven't given them a cent since.

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[–] Thedogdrinkscoffee@lemmy.ca 73 points 3 days ago (4 children)

What morons are buying HP printers?

[–] MrFappy@lemmy.world 48 points 3 days ago (1 children)

My employer for one uses all HP products. They’re the biggest pieces of shit I’ve ever used. I’d rather have an E-machine from 2005

[–] WhyIHateTheInternet@lemmy.world 20 points 3 days ago

The office i took over used them but I promptly went out and replaced it with brother laserjet which I really like.

[–] Bebopalouie@lemmy.ca 16 points 3 days ago

Oh how the mighty have fallen.

Back in the day the HP Laserjet 2 was the bees knees. They were wicked workhorses that just kept going and going no matter what. Sold a ton of them when they were new.

Fast forward a number of yrs and I went into used computer biz early on with a couple people. Did great. Had this trend of hubbys cleaning out basements at wife’s request bringing in none other than old Laserjet 2’s. Business’ loved them and would buy them soon as we had them. Put an ad in computer papers saying bring in your old HPLJ2’s top dollar. Cleaned and fixed up and they flew out the door. Now you could not pay me to use HP.

[–] salacious_coaster@infosec.pub 14 points 3 days ago (1 children)

One of my employers still prints MICR checks. HP was one of the only options for that.

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[–] CottonMcKnight@midwest.social 49 points 3 days ago (4 children)

So what I need to do if I own an HP printer when it’s at end of life is set it on fire in a blast furnace?

[–] Assassassin@lemmy.dbzer0.com 65 points 3 days ago (1 children)

As someone that's worked on them, id recommend just starting out with the blast furnace. It'll save a ton of headaches down the line.

Oh are you a fellow printer hater? Glad to meet you! I've been hating them since the 80s/90s when I, as a child, was rather frustrated with a working printer deciding to not work on my first few personal PCs. I'm just relieved now when my current printer wakes up and does what I ask of it...

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[–] Diplomjodler3@lemmy.world 34 points 3 days ago

Just when you think they couldn't possibly get any more devious.

[–] Treczoks@lemmy.world 13 points 3 days ago (1 children)

After many years, I switched from HP to Epson. Back in the days, HP delivered quality, but the last two printers of them that we had showed that this was no longer the case.

[–] SirEDCaLot@lemmy.today 7 points 3 days ago (1 children)

Best way to go is a color laser printer. Brother is usually pretty good in that regard. Buy one and it'll be the last printer you need for decades. I have a Canon multifunction color laser, it was like $500 but that was 10 years ago and it's still on the first set of toner. For someone like me who doesn't print much it's the perfect choice because the ink doesn't dry out like inkjet ink.

Second best choice is a continuous ink feed printer. Epson has one called eco tank, but there are others. Basically instead of cartridges, the ink comes in bottles and you pour it into tanks in the side of the printer. Tubes carry the ink from the side tanks to the printhead. Even the official tanks hold a lot more ink than the similarly priced cartridge, and you can get knock off ink much much cheaper. No DRM, no chips, no telemetry, no bullshit. It's still an inkjet printer with all the downsides that carries, but much less printer manufacturer bullshit.

[–] Treczoks@lemmy.world 4 points 2 days ago (1 children)

We now use the Epson Ecotank printers. We don't print enough for a laser printer. And Canon is a brand I will never ever buy again.

[–] Teanut@lemmy.world 2 points 2 days ago (1 children)

I've found lasers to work better for infrequent printing because toner doesn't dry out and clog things like ink does. Does the Ecotank have that issue if it's months between prints?

[–] Treczoks@lemmy.world 1 points 2 days ago

Don't know about months. we print once or twice a week, with some spells where we print dozens of jobs on one weekend. But so far we had way less issues than with HP. Occasionally, it did a head clean.

With the last set of cartridges on the HP, they basically went into the head cleaning dump - with a two page color print, the second page lost color, and it needed a deep clean to come back. And returned to the problem when I printed the next batch half an hour later. Basically a 100 quid cardridge set for printing maybe 20-30 pages with color. And it was not even full page color, but a set of 15 cards on a page, each with a small picture of the item.

[–] percent@infosec.pub 9 points 3 days ago* (last edited 3 days ago)

Wow that's wild. I kinda get it though; it's probably valuable insight into the lifespan of the hardware.

...Hopefully that's all of the data they collect from that hardware. Kinda doubtful though

[–] AnUnusualRelic@lemmy.world 11 points 3 days ago (1 children)

If it was only that data, it would be relatively innocuous. But they could store anything in there. Maybe they already do, who's going to trust HP anyway?

I kind of understand their idea of being open,but this only works for some companies, and definitely not those with decades of fucking with and abusing their customers. HP is managed by idiots.

[–] Paragone@lemmy.world 8 points 3 days ago (4 children)

Malevolent, machiavellian, sociopathic idiots.

HP's sooo far into the negative trustworthiness side of the number-line, that it's a sickening-shame that no criminal-investigations happen on them, as I simply don't believe that people that molester-nature are entirely-legal in all their doings.

When they began requiring to have people's credit-card-info on-file, in order to be able to USE their printers ( I read in the geek-news, sometime in the last few years ), they murdered integrity from their domain.

_ /\ _

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[–] FosterMolasses@leminal.space 4 points 3 days ago (1 children)
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[–] MourningDove@lemmy.zip 6 points 3 days ago (1 children)

I understand a little over half of those words.

[–] hitmyspot@aussie.zone 10 points 3 days ago (2 children)

Even if you block the printer from sending data back to HP, the printer stores the data on a chip in the printer. When you finally send the printer to be recycled, they recover the data from the recycling company.

[–] Wispy2891@lemmy.world 13 points 3 days ago (2 children)

The chip is on the cartridge, so they can retrieve it constantly as you buy new ones

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[–] Threeme2189@lemmy.world 6 points 3 days ago

Sounds like a good job for a 5 pound sledge hammer. Ain't nobody getting data off of micro chip dust.

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