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submitted 8 months ago* (last edited 8 months ago) by win95@lemmy.zip to c/piracy@lemmy.dbzer0.com

Ahoy!

I got a new phone yesterday. I also use a wheelchair. The wheels have an app called "e-motion M25" which I used on my old phone. I patched it using lucky patcher since most functions (turn wheels on, cruise control, remote to drive the wheelchair to my current chair) are behind an incredible expensive paywall.

Since I don't own the wheels (they're technically still insurance property) and the software isn't super reliable, I won't pay over €300 just to use my wheels.

But I can't seem to patch it on my new phone, even when sharing the patched app directly from my old one. The store simply won't open. I've not been rooted since forever and prefer not to root at all, since it was possible to do so on my old phone.

Would anybody care to help me out or give me some tips on where to look? Thanks in advance!

UPDATE after spending my entire morning on the floor, I installed older versions of the app until I found one that worked with luckypatcher. I know it's a small chance but if someone using the same wheels finds this post, you have to figure out how to download luckypatcher and use this version of the app. In lucky patcher create a multi patch APK and make sure to turn off "billing" in the second screen. When opening the store, be careful not to scroll to the complete bottom or else the app wil crash. Buy each pack individually and lucky patcher will handle things from there.

To every commenter: thank you. Lemmings are the best and capitalism is the devil.

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[-] Rozauhtuno@lemmy.blahaj.zone 310 points 8 months ago* (last edited 8 months ago)

Never I thought I'd be reading about a wheelchair locked behind paywalls. What a ridiculous world we live in.

Edit: I'm glad you figured something out and that those profiteers won't get a cent out of it.

[-] win95@lemmy.zip 93 points 8 months ago* (last edited 8 months ago)

I'm imagining your shock when I tell you the cost of my entire wheelchair, which is a manual wheelchair with push assistance (like an e-bike).

[-] Damage@feddit.it 72 points 8 months ago

Si what you're saying is that we need open source wheelchairs?

[-] VieuxQueb@lemmy.ca 99 points 8 months ago

For fucks sake why isn't all assitive devices open source already. Making profit over disabled people misery is such a evil thing ! The capitalist are so fucking out of touch it's crazy. Kids dying, disabled people pressed for every penny they have etc... how the fuck did we let things go this bad.

[-] Fluke@lemm.ee 49 points 8 months ago

Captive market. Easy prey.

Call it what you want, those with no morals have no boundaries. This is what laws are supposed to prevent, but y'know, the sociopaths have normalised greed and gluttony, and made it the "dream" of a nation.

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[-] Blackmist@feddit.uk 27 points 8 months ago

Or indeed a wheelchair locked behind an app.

Oh gee we can't be bothered to update our app any more. That'll be all our chairs useless in 5 years.

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[-] kumatomic@lemmy.dbzer0.com 123 points 8 months ago

I'm sorry I don't have any answer, but I just wanted to say I'm sorry you have to go through this to make your life easier. Also I fucking hate unrestrained capitalism.

[-] win95@lemmy.zip 57 points 8 months ago

Capitalism thrives off mobility aids. Anything decent, even a decent backpack, cost an arm and a leg just because it's made for the cripples. I hate it here lol.

[-] kumatomic@lemmy.dbzer0.com 26 points 8 months ago

I understand. I use a cane due to severe inflammatory arthritis and a long list of other crap including a deteriorating spine that's likely to land me in a chair myself in a few years. Trying to build my own ramp into my house a little at a time on good days because it's several thousand dollars to have one built and eventually I won't be able to do it at all. Solidarity in hating it here. I'm in Texas in the US which, well it's run by regressive masochistic asshats.

[-] win95@lemmy.zip 28 points 8 months ago

And here I am in the Netherlands, taking trips to the Midwest sometimes and crying everytime because it's so accessible and the ADA and what not. All from a tourist perspective, which is just.... I can get into a restaurant and use the sidewalks.

I am blessed to have a ramp. And now I'm realizing I say blessed when we're just human beings living our regular human being lives trying to get out of our house. I hope the regression will be a slow one for you and remember: a wheelchair isn't something to be ashamed about. Ambulatory wheelchair users exist so if you feel like you can profit off of one, so you may take a longer hike in the mountains or whatever, don't feel ashamed.

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[-] Oth@lemmy.zip 118 points 8 months ago

Hey Op, since you appear to be somewhere in the EU based on your mention of Euro pricing, would you be willing to name and shame the wheelchair manufacturer and/or model?

Without giving too much of my own personal information away, I might be in a position to cause a bit of ruckus for this particular company in terms of bad PR, possibly legislatively. I work for a company that profiles itself on doing this stuff "the right way" (secure practises, not screwing users this way, etc) and we are working on building a list of practises we are hoping to root out EU-Wide with some examples that are clearly exploitative.

I need nothing personally identifiable, just the brand and model, and I can pass it along to the team that can investigate further.

[-] win95@lemmy.zip 81 points 8 months ago

Sure thing: invacare is the company, the wheels are Alber e-motion M25. Their argument is the wheelchair is usable without the add ons, which I not only disagree with but why are these wheels 8k if they have an app only usable by upgrading? The older model is cheaper and doesn't have an app which works in the same way then.

I am curious if something will get out of this! It's difficult to explain but there's so many hoops I have to go through, I literally can't contact invacare myself. I have city council to grant me an indication of what I need, a company that delivers the stuff to me and does maintainance (but theyre extremely lacking), then there's a company that imports the invacare stuff and deals with the company that deals with me.

We truly need to get some hard rules down in the Netherlands. I'm tired of it all.

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[-] empireOfLove2@lemmy.dbzer0.com 115 points 8 months ago

literal predatory behavior against society's most vulnerable members. God, disgusting.

Calling out this company that produces the e-motion, Alber GmbH. FUCK them.

[-] mindlight@lemm.ee 113 points 8 months ago* (last edited 8 months ago)

You want to have both hands free while moving or an extra dose of speed to go faster? With the Mobility Plus Package you can activate a variety of clever additional functions in the Mobility App.

With the Mobility Plus Package you can increase the support speed from 6 km/h to 8,5 km/h and benefit from the Cruise Mode that allows you to keep a permanent speed with only one deflection on the push rim.

Holy fuck!?!? The wheelchair is actually actively crippled if you don't pay?

If you are able to crack software, this is the time to stand up and do actual real good for humanity !

This makes me so angry.

[-] win95@lemmy.zip 45 points 8 months ago

Yea the fun stuff is that it's actually manually operated but it straight up blocks at the 6km or the 8,5. The 8,5 is decent enough but even when turned off the wheels feel 'blocked' so I can't do a quick running contest with my husband. Not the wordt but at 6km it's just average walking speed which means I can't take a sprint when crossing the road.

Fun fact: it was stuck in 2,5km/h for months before I finally figured out the manufacturer manual because the actual wheelchair company didn't know how it worked.

[-] JustUseMint@lemmy.world 27 points 8 months ago

Someone needs to call Empress. This is the type of shit she lives for lmao and extremely talented, even if she's a nutcase

[-] win95@lemmy.zip 27 points 8 months ago

Oh my god empress, I fell down that rabbit hole a while back hahaha. I mean I "cracked" the app now with luckypatcher but that's only locally on my device, I'm not a true hacker even if the boomers I know in real life think I am lol

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[-] tkk13909@sopuli.xyz 89 points 8 months ago

300 to operate wheels that you don't even own? That's extortion, right?

[-] SoleInvictus@lemmy.world 80 points 8 months ago

I'm also disabled. We tend to refer to this as the "disability tax". Anything that could potentially be billed to insurance or for which there are no other options is incredibly expensive. If we can't afford it or don't have insurance, we're always welcome to go die under a bridge somewhere. Gotta pay for the owner's yacht.

[-] win95@lemmy.zip 23 points 8 months ago

Or I can just use the setting 1 and setting 2 nu carrying a remote control on a lanyard constantly while there's an actual app available but nooooo

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[-] CosmicTurtle@lemmy.world 88 points 8 months ago

Jesus fucking mother of Christ.

Ok, I'm going to skip my indignation.

I'm not an app developer or a wheel chair person. That said, we need some info to help you better.

  • What phone? Android or iOS?
  • link to the app (and a link it's APK or whatever iPhones equivalent to an APK would be)
  • instructions on how you register, e.g. is registration tied to your phone, the wheelchair, or both?

Here is some general hacking advice:

  • check online for your wheelchairs "provider" manual. I "hacked" my CPAP machine a few years back. My doctor forgot to turn on heated tubing and the setting was hidden behind a "provider" menu. Chances are good that there will be a similar manual for your wheelchair.
  • if you haven't already, search for the make and model of your wheelchair and see if there are forums or discussion boards
  • typically, physical access is the best access. Depending on how your phone communicates with the chair, you might able to spy on the signals that it uses. My guess is Bluetooth. It probably is encrypted but medical devices are notoriously easy skimpy on their tech security. Might be worth a try
  • If you have the tools and the knowledge, consider taking apart the wheelchair to access the physical components. Information like the processor, chip set, etc will make it easier to understand how it works. While you might expect custom boards and software, more and more devices are going the Raspberry Pi or Pico route because they are cheaper to manufacturer than to do a whole custom board. If it's a run of the mill consumer board, you have a lot more attack vectors.

Often settings like these are based on PKI(Public Key Infrastructure), meaning that the program on your wheelchair likely knows the public key for the company and will test any input to change the settings will require the private key. Again, generally speaking.

But also generally speaking, medical equipment, especially consumer equipment, has to deal with the lowest common denominator, meaning people who don't have apps, who don't know what a smart phone is, etc. Because of that, my hunch is that the setting is in plain text and you just need to change it.

You also have to remember that the people setting this up are often in doctors offices, which means it must be easy to do because time is of the essence. The doctor would not recommend their product if it takes more than a few minutes to set up.

I'm sorry I can't give you better more specific advice but hopefully you can figure this out.

[-] win95@lemmy.zip 43 points 8 months ago

Thank you for the detailed reply! Details:

  • Android (pixel 8)
  • play store link
  • When buying the pack, the functions are tied to the wheels itself so not a google or other account

I did find the mechanic manual a few years back so I could get into the "professionals only" menu and I was able to tweak the push sensitivity which my provider couldn't figure out ironically. The packs however are a different add-on. The only thing I can find online are people asking if it's worth the money, or people who bought it. Not really a popular hacking device it seems.

It sucks that I'm not technical enough to open up the wheels - i also find it a bit scary since I literally need this thing everyday and my provider is already neglecting their customers.

[-] CosmicTurtle@lemmy.world 21 points 8 months ago* (last edited 8 months ago)

Edit: I just saw your edit. Great job fixing it! God I hate that you had to do this.

What is the make and model of the wheelchair and the wheels?

Links to their official website would be helpful.

Did your wheelchair come with a regular manual? A link to a PDF would also help.

If you want to go down a more...questionable route, you could call the wheelchair provider number. Use social engineering by saying you're from a doctor's office and you can't get the wheels to activate.

It helps to have a friend do this for you. You want a buffer and you want your friend to say "I am not sure" or "I don't know" a lot. That way the company gives him or her more information on what to do next before calling you back.

This is a terrible situation. Maybe your insurance will spring for the cost. It's so infuriating that if I had access, I probably wouldn't sleep until I figured it out and posted it everywhere.

[-] Gwaer@lemmy.world 81 points 8 months ago

I'm infurated you have to pay 300 bucks for An app on this situation. Incensed beyond reason. Please link to the specific app in question, and then if you can't get anything working contact me and I'll buy the stupid thing for you.

I'd much rather make sure things like this never make any money for anyone. But not at the cost of someone in your situation having to wait any longer to access the tools you need. Man am I pissed about that kind of paywalling on medical devices. Holy hell.

[-] win95@lemmy.zip 61 points 8 months ago

This is the play store link and honestly: wow. You offering to pay is making my head spin. That's incredibly kind of you. However I truly don't want to buy it overall since it's tied to the wheels, which I don't own, and I might get other wheels in 5 years and then... I can start over. It's the principal that I get a device with "cruise control" so I can cover more distance on my own but then the cruise control alone costs 100 bucks.

I'm in a country where people assume disabled people are taken care of. Quite the opposite.

[-] UnRelatedBurner@sh.itjust.works 25 points 8 months ago

I'm sorry bout your situation, but may I ask what country are you talking about? (So that I may never set a foot in it.)

[-] win95@lemmy.zip 33 points 8 months ago

It may shock you but: the Netherlands

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[-] Gwaer@lemmy.world 22 points 8 months ago* (last edited 8 months ago)

I don't mind if you have new wheels in 5 years. If you can't get this working contact me and I'll take care of it. Hopefully you can get it working without giving the greedy bastards anything though. =P

Lol. Looking into that app a little bit and what a shitshow. I'm even more pissed off than I was before.

[-] win95@lemmy.zip 21 points 8 months ago

I figured it out!!!! I updated this post. And yea the app is like a student programmar trying to build something lol. Even the navigation part doesn't work but I just use maps for that anyway.

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[-] Signtist@lemm.ee 27 points 8 months ago

If it comes down to it, I'll split the cost with you. If we can't get socialized medicine the way it's meant to be, we'll make it ourselves!

[-] win95@lemmy.zip 18 points 8 months ago

I have something in my eye. This community is so incredibly wonderful.

[-] ikidd@lemmy.world 70 points 8 months ago

This brings a new definition to the term "crippleware".

[-] jadedwench@lemmy.world 51 points 8 months ago

This is so damn wholesome. Thank you fellow humans for helping this person and even offering to pay. Why I am cutting onions this early in the day is a mystery.

[-] tocopherol@lemmy.dbzer0.com 44 points 8 months ago

Wholesome to see people help, but the main feeling I get is revulsion that this person can have a wheelchair provided with insurance but can't even get proper functionality without paying.

[-] win95@lemmy.zip 16 points 8 months ago

It's so we can keep up the act of being a country with social security without actually being it.

[-] DaGeek247@fedia.io 36 points 8 months ago

In case you haven't seen them, i just wanna make sure you've heard of these guys; https://notawheelchair.com/

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[-] JokeDeity@lemm.ee 27 points 8 months ago

This is so fucked up and sad. Capitalism is pure evil.

[-] agent_flounder@lemmy.world 27 points 8 months ago

Jesus that sucks so much. It looks like you have a solution for now but I bet there are some folks here and elsewhere who would be all in on reverse engineering the shit out of any part of that system.

[-] win95@lemmy.zip 21 points 8 months ago

That's why I updated the post with the link which version does work, just in case. There probably aren't a lot of disabled pirates using this specific model wheels and that's why there's no solution on the Googles. I truly wish I was smart enough to learn all this crap just to start a community of helping people hacking their accessibility tools.

[-] abracaDavid@lemmy.world 25 points 8 months ago

Fuck this company. Fuck these ghouls making this decision.

This is easily the most badass form of piracy I've ever seen. The right kind of rebellion.

[-] AFC1886VCC@reddthat.com 25 points 8 months ago

Very pleased to see other users were able to help you out. Also disgusted at how you were in such a situation in the first place.

[-] win95@lemmy.zip 15 points 8 months ago

I am very grateful for the Lemmy community and specifically the pirates. Wonderful community!

[-] someonesmall@lemmy.ml 25 points 8 months ago

Lucky Patcher patches the odex files, not the apk. I could not figure out if it's possible to tranfer odex files to a different phone.

Source: https://www.reddit.com/r/luckypatcher/comments/yzao3u/sharing_apps_with_lucky_patcher_mod/

[-] slurp@programming.dev 20 points 8 months ago* (last edited 8 months ago)

This comment from A7pr8 seems to suggest it is possible to modify the apk via Lucky Patcher, which hopefully would then work on a non-rooted phone:

You can't just send the app from your rooted device. When you mod the app on a rooted device only .odex file will be patched not the .apk file.

You need to rebuild .apk to be able to share it and the the other device should also has luckypatcher for it to work.

Simply when you patch an app use the option create modified .apk or rebuild it from "rebuild & install" in the bottom bar.

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[-] brbposting@sh.itjust.works 21 points 8 months ago

Wheelchair Manufacturer:

We’ve heard your complaints, which we never got when tiering by selling different physical models of wheelchair. Going forward, our app will be free, but features will be limited by the equipment actually physically installed in our Standard/Premium/Luxury models.

Yes, the physical equipment needed is only fuses, but we’ve obfuscated that by encasing them in cryptexes and adding fancy plastic design elements to the more expensive models.

Now, our business practices are indistinguishable from Honda upcharging for a sunroof. Except life’s harder when you don’t upgrade with us.

:( hey but good job staying at it and finding a way!

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this post was submitted on 06 Mar 2024
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