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Tipping Isn’t about Service – It’s a Psychological Con Job
(thewalrus.ca)
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this post was submitted on 11 Dec 2024
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CBC just had an interview the other day that said most of the point of sale tips get kept by the owners.
I know I used to keep mine. Restaurants and bars are often set up with heavy tip policing where all tips on shift are accounted for and pooled and kitchen staff get a cut. But check out tills, service station kiosks and other jobs of that sort generally have no tip policy.
I believe it’s this article? https://www.cbc.ca/news/marketplace/tipping-marketplace-1.7395871
I think that's the research, I was listening to the radio and they were discussing it