this post was submitted on 13 Sep 2025
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That never goes well. We do various things at our company, one is helping customers troubleshoot their software issues and the environment they have configured. We dread when it is outsourced IT, because the customer has no clue about the environment setup and the outsource IT has no clue either because they are changed out every year. So we have frustrated customers being nonproductive whose managers think they saved money by firing their IT guy.