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this post was submitted on 23 Jul 2024
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Asklemmy
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Me: Software developer. Other person: Sales guy.
Sales guy: Have you finally fixed the XYZ bug?
Me: What XYZ bug? Never heard of this before.
Sales guy: The bug that impacted our project A, B, and C! It is there for years!
Me: No, I have not fixed it. Because I just heard about this issue now. Nobody told me about an XYZ bug, or problems with projects A, B, and C.
Sales guy: What? Why didn't you know about such a bug? This cannot be possible! I'll talk to the boss about your incompetence!
Me: Because none of your team found it necessary to inform me? Maybe we should talk to the boss about this.
Open a goddamn ticket.
I will go and open a ticket and I will put two words in it, and require you to contact me for ~~more~~ any information, and then I won't answer the phone for 6 weeks. Oh and don't bother leaving a voicemail message or sending me an email, because I never check them. However despite my complete unresponsiveness, I am nonetheless going to insist that it's marked as high priority even though I don't understand what high priority means - Every Employee Ever
"please fix"
Literally nine tickets like this so far today. Nine.
It's a good thing for them The purge isn't real.
no bug report, only fix!
But tickets take too long.
Indeed. And yes, they know how to do that.