this post was submitted on 30 Apr 2025
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Mildly Infuriating

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[–] ptz@dubvee.org 326 points 1 week ago* (last edited 1 week ago) (1 children)

"Our spyware is not able to accommodate your platform."

The horror stories I've read about what you give the software access to do (assuming there's truth to them; I've never run it myself).

Edit: I'm realizing now your screenshot is probably for a web course.

[–] foggy@lemmy.world 150 points 1 week ago* (last edited 1 week ago) (3 children)

It's hilarious how bad it is

I won't ramble but I'm a cybersecurity professional with a lot of certs and... I've played with it (Pearson VUE)

Hey Pearson, I have completely defeated your anticheat measures. Ironically, have used my expertise to pass cybersecurity exams. Fight me.

Hey OP, use a free windows VM. Guess how many monitors your VM has? Guess how many your host can have? Yeah.

This was 2019, so they may have gotten past that but I tells ya... For folks testing cybersec pros, they sure don't have airtight opsec.

I found more, but cannot responsibly disclose 😊

[–] henfredemars@infosec.pub 111 points 1 week ago (2 children)

They’re in the business of selling the illusion of security to university administrators.

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[–] scytale@lemm.ee 23 points 1 week ago

This is why I just suck it up and go to a testing center even though more often than not it’s unpleasant too. I’m not installing all their tools and having to clear an entire room so there’s nothing that can be seen is such a hassle.

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[–] frightful_hobgoblin@lemmy.ml 202 points 1 week ago (10 children)
[–] JasonDJ@lemmy.zip 64 points 1 week ago* (last edited 1 week ago) (3 children)

Upgrayedd. With two "d"'s. For a double-dose of telemetry.

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[–] Eggyhead 182 points 1 week ago (2 children)

Their deliberate word choice of “upgrade” to supported operating system is mildly infuriating.

[–] possiblylinux127@lemmy.zip 20 points 1 week ago (3 children)

They probably assume you are running something like Windows 7

[–] voodooattack@lemmy.world 36 points 1 week ago (3 children)

Uhh

Your operating system, Linux, is not supported…

[–] victorz@lemmy.world 38 points 1 week ago

Right, but that could still be given dynamically by a library as "one of the unsupported ones", getOSName(). They still might not have hard-coded "Linux is bad".

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[–] AngryPancake@sh.itjust.works 22 points 1 week ago (3 children)

They know which operating system you use based on the user agent, so they know it's Linux.

[–] biscuitswalrus@aussie.zone 46 points 1 week ago

Which will be "If not Windows 11 or Mac os then report os string". I don't think they specifically took the time to research different OS's and list them.

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[–] JuxtaposedJaguar@lemmy.ml 100 points 1 week ago* (last edited 1 week ago) (4 children)

I’ll just change my web browser’s user agent then; you’re a fucking website, you don’t need to know which OS I’m using.

It’s amazing how many “unsupported” web apps work perfectly fine once you change the UA. It’s often a completely arbitrary limitation so that they can hire less qualified support staff.

[–] janus2@lemmy.zip 31 points 1 week ago (1 children)

and so they can use browser ~~vulnerabilities~~ features to collect more data on you

[–] lagoon8622@sh.itjust.works 28 points 1 week ago

Nope we don't want to hire anyone who knows anything about Linux, no one uses Linux

"Linux is unsupported", that'll work

Everyone: uses a UA switcher

"See? No one uses Linux, 100% of users are on Windows or MacOS"

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[–] MonkderVierte@lemmy.ml 92 points 1 week ago (2 children)

Upgrade

Insults on top of incompetence, huh?

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[–] Disorder6069@sh.itjust.works 89 points 1 week ago* (last edited 1 week ago) (1 children)

I ran into this before too, I believe I got around it with a User Agent changer… that or a windows 10 VM with 2 cores and 2GB of RAM that ran only Firefox… or you may be able to just press remind me later and suffer little/no consequences

I think it’s just because people that use Linux are generally more technologically inclined and are more likely to try and get around their crappy DRM

[–] okr765@lemmy.okr765.com 72 points 1 week ago (1 children)

Yeah, I can still access it just fine, but the word "Upgrade" didn't make me very happy...

[–] Disorder6069@sh.itjust.works 24 points 1 week ago

Very true, I too would consider Microsoft’s spyware a massive downgrade

[–] DaddleDew@lemmy.world 88 points 1 week ago (1 children)

The most infuriating part is that they call it an "upgrade"

Yeah I go from an OS that I know how to use up and down to an ad riddled bloated piece of garbage. Thanks!

[–] Tattorack@lemmy.world 79 points 1 week ago (1 children)

"Upgrading" to a supported operating system.... "Upgrading".

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[–] moseschrute@lemmy.ml 76 points 1 week ago (3 children)

How tf do you not support an operating system. Like you gotta go out of your way to detect and block the operating system. Like if you put in 0 effort it would probably work but your company really spent money making their product less accessible for no reason.

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[–] ronflex@lemmy.world 63 points 1 week ago

They're under a class-action lawsuit currently for using biometric data in a US state where it's illegal. Just kinda interesting. https://www.bipatestsettlement.com/Home/FAQ

[–] GreenKnight23@lemmy.world 60 points 1 week ago (1 children)

I had this problem over 10 years ago. change your user-agent, problem solved.

they do it because they are regulations for educational software that must be met, like specific access requirements in order to be used in accredited courses.

it's not anything specifically against Linux, it's that they can't test and validate those access requirements for anything outside Windows due to organizational limitations.

source: I worked for colleges early in my career that used Pearson then worked for a vendor that managed infrastructure and project management for Pearson. they aren't unique, their competition is just as fucked as they are. most still use waterfall because upper mgmt is old and refuses to adapt.

[–] cute_noker@feddit.dk 22 points 1 week ago

My bank does this too. I also just change the user agent to switch and it works with no issues.

At this point it just seems silly that they even want to go out of their way to Prohibit Linux users

[–] thorhop@sopuli.xyz 55 points 1 week ago

"Upgrade"? Every other option is a downgrade. Sue them for false advertisement.

[–] qwestjest78@lemmy.ca 54 points 1 week ago* (last edited 1 week ago) (2 children)

I had a course where the teacher basically said you would have a hard time passing if you did not have a windows laptop because it was the only OS that worked well with their program.

The program was Excel workbooks

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[–] FryHyde@lemmy.zip 52 points 1 week ago (1 children)

Very loose interpretation of the word "upgrade" they're employing here..

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[–] padook@feddit.nl 51 points 1 week ago

Its comical that in the last 25 years Linux has gone from a nerd-only tool to something that a 10 year old can install on an air-fryer and still we deal with this bs

[–] echolalia@lemmy.ml 46 points 1 week ago* (last edited 1 week ago)

I had this problem with Pearson. I got around it by making sure my bowser (librewolf) reported windows as my user agent. This was last semester for an online intro level course, ymmv

Edit: I see your other posts about how its not blocking access... Tbh I don't remember checking, I just remember checking my browser settings haha. Guess I didn't have to bother.

[–] 01189998819991197253@infosec.pub 46 points 1 week ago (4 children)

I had that problem. I changed my ua to Edge on Windows, and the message went away. Everything worked.

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[–] lightnsfw@reddthat.com 45 points 1 week ago (19 children)

What "Key features" from an educational course could possibly require windows? It's spying on you.

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[–] andros_rex@lemmy.world 43 points 1 week ago (2 children)

Pearson has an effective monopoly on teacher certification tests. I don’t understand why private companies get to make up so many of the rules.

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[–] hazypenguin@feddit.nl 42 points 1 week ago

"Upgrade"

LOL

[–] JackbyDev@programming.dev 42 points 1 week ago

Damn! If only we had some sort of technology that was OS independent and served as a way to view content and run code written for it without having to recompile for every platform.

I am of course talking about web browsers. Which I'm betting this screenshot is from.

[–] fennec@lemm.ee 42 points 1 week ago

Our website runs on a linux server, can you not use it though

[–] beerclue@lemmy.world 41 points 1 week ago (2 children)

This is like the Apple Business website, which only works in Safari, according to them. Used the User-Agent Switcher plugin, and the website/dashboard works just fine on Firefox in Linux.

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[–] BlameTheAntifa@lemmy.world 40 points 1 week ago (20 children)

The funny thing is that their server is probably running on Linux.

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[–] cupcakezealot@lemmy.blahaj.zone 38 points 1 week ago (2 children)

what could they possibly be doing that requires an os?

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[–] TootSweet@lemmy.world 35 points 1 week ago (6 children)

"Upgrade?" "UPGRADE?!" Oh no they didn't.

Seriously, though, there may well be ways around this without switching your OS. If it's browser-based, the first thing I'd try is a user-agent switcher.

Though, actually, does that "remind me later" option work? It does look kindof grayed out, but it couldn't hurt to try a click.

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[–] LostXOR@fedia.io 27 points 1 week ago (1 children)

I had that too, closed the popup and never ran into anything even mildly broken during the entire course. Aside from the popup they don't seem to be actively sabotaging Linux users, and it's a website, so it's gonna work pretty much identically on any OS as long as you're using a common browser.

That said, they should definitely phrase the message more like "Your OS isn't supported, so don't expect help from us if something Linux-specific breaks our page" than "You need to get a different OS."

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[–] jerkface@lemmy.ca 23 points 1 week ago

Use Librewolf or a plugin that masks your user agent for privacy purposes; hides your OS so you can't be fingerprinted so easily.

[–] Treczoks@lemmy.world 20 points 1 week ago

That kind of fuckery drove me off a company-sponsored training course.

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