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submitted 1 month ago* (last edited 2 weeks ago) by FartsWithAnAccent@lemmy.world to c/micromobility@lemmy.world

https://www.youtube.com/watch?v=uTRBM-3u6q0&t=1s

ENGWE does not seem to be notifying their US customers about this, as usual: Their customer experience is a dumpster fire.

Contact them ASAP for a fix, but good luck because my experience with their support has been total dog shit. Never again will I buy from them and you shouldn't either.

Update: Apparently this is for EP 2 Pros bought in 2024.

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[-] _haha_oh_wow_@sh.itjust.works 3 points 4 weeks ago

Looks like they just set their subreddit to restrict submissions and are still not answering a single question in their AMA posts. This is why it's not worth cheaping out on an ebike.

[-] DudeImMacGyver@sh.itjust.works 3 points 4 weeks ago

Of course they did.

https://old.reddit.com/r/EngweEbike/ never answered their AMAs, the sub has been abandoned for a long time.

[-] _haha_oh_wow_@sh.itjust.works 2 points 4 weeks ago* (last edited 4 weeks ago)

This was right after they came back onto the sub and made a post saying "Hey, we're back, let's reconnect!"

I guess they weren't serious about that. I tried contacting their support e-mail and was told not to worry about it. Really? Don't worry about the battery that may or may not burst into flames? Not even sure how to respond to that one.

[-] _haha_oh_wow_@sh.itjust.works 1 points 3 weeks ago

Update: They unlocked the sub, claiming they didn't know it was locked. Apparently this is for EP2 Pros sold recenty-ish, probably best to check with support though.

this post was submitted on 15 Oct 2024
25 points (93.1% liked)

micromobility - Ebikes, scooters, longboards: Whatever floats your goat, this is micromobility

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Ebikes, bicycles, scooters, skateboards, longboards, eboards, motorcycles, skates, unicycles: Whatever floats your goat, this is all things micromobility!

"Transportation using lightweight vehicles such as bicycles or scooters, especially electric ones that may be borrowed as part of a self-service rental program in which people rent vehicles for short-term use within a town or city.

micromobility is seen as a potential solution to moving people more efficiently around cities"

Feel free to also check out

!utilitycycling@slrpnk.net

!bikewrench@lemmy.world

!bikecommuting@lemmy.world

!bikepacking@lemmy.world

!electricbikes@lemmy.world

!bicycle_touring@lemmy.world

!notjustbikes@feddit.nl

!longboard@lemmy.world

It's a little sad that we need to actually say this, but:

Don't be an asshole or you will be permanently banned.

Respectful debate is totally OK, criticizing a product is fine, but being verbally abusive will not be tolerated.

Focus on discussing the idea, not attacking the person.

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