this post was submitted on 24 Jul 2023
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I'm writing this from a hotel room paid for by Air Canada - but wow did I have to fight for it!
First flight of two leg journey was delayed and the original announcement was that it was delayed due to a mechanical issue. I knew I had a tight connection so checked with Air Canada staff - they assured me that if I missed my connection they would put me in a hotel until the next available flight. After about an hour delay they announced that they had discovered bird strike damage and we would be delayed further.
When I arrived at the connection airport I was told there would be no hotel as the delay was due to a bird strike and therefore out of their control. I was tired and cranky and went full "Karen mode" asked to speak to managers, explained what I was told at the original airport and finally got a hotel voucher.
I wonder if there is publicly available data on the incidence of aircraft bird strikes? I wonder if they are increasing? I'm not cynical..
Air Canada is my airline of last resort in Canada. It seems that all the airlines in that alliance are bad. It includes United.