this post was submitted on 20 Sep 2025
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cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

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[–] udon@lemmy.world 43 points 2 days ago (1 children)
[–] Zron@lemmy.world 4 points 2 days ago

“If we don’t let you leave you might forget you were mad at us and keep giving us money”

[–] Eezyville@sh.itjust.works 48 points 3 days ago (1 children)

MAGA hates Disney because of their current movies perceived "wokeness" so the big brained executives decided to piss of the Left as well by attacking the 1st Amendment and bowing down to the Right. Big brain move there.

[–] Quill7513@slrpnk.net 7 points 2 days ago (6 children)

the thing to understand is that for Disney it's not always about the money. they control so much power over all media that they can inflict their world view on everyone through their propaganda streams. the performative wokeness that still sits within overall metanarratives about the value of the status quo? that's for the dollar. cutting Jimmy Kimmel loose? that's in alignment with their core values

[–] floop@lemmy.dbzer0.com 1 points 1 day ago

are you still alive, Nazi?

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[–] RagingRobot@lemmy.world 53 points 3 days ago* (last edited 2 days ago) (1 children)

Consider taking the money you save and using it to donate to npr and pbs

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[–] otter@lemmy.ca 264 points 3 days ago (11 children)

crashes

Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?

[–] echodot@feddit.uk 95 points 3 days ago

Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That's what they get if they want to play silly buggers.

[–] nalinna@lemmy.world 48 points 3 days ago

They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.

Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven't made it scalable? Yes.

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[–] Dionysus@leminal.space 58 points 3 days ago* (last edited 3 days ago) (3 children)

Cancel, buy some rum with the money you saved, and sail the high seas.

  • Apple: Open the Settings app on your iPhone or iPad. Tap your Apple ID name, then Subscriptions. Select Disney+ and tap Cancel Subscription.
  • Google Play: Open the Google Play Store. Tap your profile icon, then Payments & subscriptions, then Subscriptions. Tap Disney+ and Cancel subscription.
  • Roku: Press the Home button on your Roku remote. Highlight the Disney+ app and press the Star button. Select Manage subscription and click Cancel Subscription.
  • Amazon: Go to https://www.amazon.com/appstoresubscriptions. Find Disney+ and click Actions, then Cancel Subscription.

Their phone number is on their page... (You don't seriously accept phone numbers directly from social media do you? Check the source!) Contact Us | Disney+ Help Center https://help.disneyplus.com/contact-us/account-billing?target

[–] krakenx@lemmy.world 11 points 3 days ago

Do it from their website (settings then account)so that you can fill out the exit survey and tell them why.

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[–] DeathsEmbrace@lemmy.world 32 points 3 days ago (2 children)

Or they crashed it when they saw how many were trying to quit

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[–] joan@lemmy.world 55 points 3 days ago (7 children)

Sad that all we can do to prevent literal fascism is unsubscribing from a streaming service

[–] Telorand@reddthat.com 27 points 3 days ago

Let's not talk as if it's all we can do; it's one action amongst many. Besides, let's not forget that these companies would 1000% be in favor of democracy if they thought it was profitable. They're fascists, but if their ideals hurt their bottom line, they'll change their tune, because they have shareholders to appease.

[–] baggachipz@sh.itjust.works 27 points 3 days ago

Let’s be realistic: not preventing, more like protesting

[–] RagingRobot@lemmy.world 12 points 3 days ago

It's not all you can do but it's one of the easier things you can try

[–] GladiusB@lemmy.world 16 points 3 days ago* (last edited 3 days ago)

They only care about money. Hit em where it hurts.

[–] Lucky_777@lemmy.world 10 points 3 days ago

Talking with your wallet is the best thing you can do, honestly. Against any company.

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[–] melroy@kbin.melroy.org 33 points 3 days ago (14 children)
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[–] Tollana1234567@lemmy.today 121 points 3 days ago (2 children)

crashing, or DISNEY+ trying to stem the cancellation, until they can reorient thier positions.

[–] echodot@feddit.uk 48 points 3 days ago

No it's definitely crashing. Definitely nothing happening here, they're not worried, or panicking, or anything. Everything Is Fine I Wouldn't Say There's A Problem At All. EVERYTHING IS ABSOLUTELY FINE. IT'S FINE

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[–] RememberTheApollo_@lemmy.world 66 points 3 days ago (2 children)

“Crashes”? How convenient.

[–] howrar@lemmy.ca 29 points 3 days ago

The cancellation page specifically. Everything else is fine.

[–] Bongles@lemmy.zip 18 points 3 days ago (12 children)

On one hand, could be a "crash". On the other hand, tons of websites break when they get a little extra traffic.

Side tangent, seems odd to me this is still a thing. Most company websites aren't hosted on premises, so do these services like (i assume) AWS not scale for when there's traffic? Squarespace has been advertising for years that it will scale up if there's extra traffic. I've never tested it but still.

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[–] philosloppy@lemmy.world 25 points 3 days ago (6 children)

it's easy to do something in the heat of the moment when passions are running high (and your favorite show is in-between seasons) but let's see where the boycott is in 6+ months after everything has cooled down and about 300 other new little fires from the current admin have come and gone from the headlines. That's the true measure of these kinds of "low temp" protests.

[–] pinball_wizard@lemmy.zip 9 points 2 days ago (1 children)

but let's see where the boycott is in 6+ months after everything has cooled down

It seems to me that once folks have discovered the joys of piracy, they rarely return to streaming.

I wouldn't know, because I wouldn't download a car unless it was fully copyleft licensed.

[–] philosloppy@lemmy.world 3 points 2 days ago (1 children)

DO you interact with normal people? most of them don't even have a computer anymore.

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[–] Ordinary_Person@lemmy.ca 13 points 3 days ago (1 children)

Even if they get back two thirds of the people who quit while the other third have discovered "other" ways to get their Disney content, that's still a third of a loss of revenue. A small dent is better than no dent. And whether the website crashed because of all the people quitting or they intentionally crashed it to prevent people from quitting, that means its a significant amount of people, and a third of that is still significant to them.

[–] philosloppy@lemmy.world 3 points 2 days ago

sure, but those are just numbers you pulled out of literally nowhere.

[–] caboose2006@lemmy.world 8 points 3 days ago

There's always sailing the high seas

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[–] SpazOut@lemmy.world 86 points 3 days ago (3 children)

Call me a cynic, but engineering some rate limit on a cancellation page suits them rather well

[–] jaybone@lemmy.zip 21 points 3 days ago

Yeah it’s not like services make the cancellation process super difficult. It’s like mafia style extortion. They make this type of stuff so difficult, I like to waste their time too, and make sure it involves wasting so many of their employees time, which they have to pay for.

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[–] Floodedwomb@lemmy.world 67 points 3 days ago

I canceled mine and am now sending that money as a monthly contribution to Palestinian aid.

[–] JumpyWombat@lemmy.ml 76 points 3 days ago (19 children)

I'm ready to bet that only a 0.something% of customers will actually cancel, there will be a barely visible bump in Disney's KPI this month, and in a month half of them will subscribe again to watch the latest Avengers vs Star Wars: the Invasion of the Ducks.

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[–] ratten 30 points 3 days ago (8 children)

Please tell your friends about free streaming sites: https://hydrahd.io/

We need to work together to change this culture.

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[–] inclementimmigrant@lemmy.world 25 points 3 days ago

Remember to no only tell your friends but also keep the boycott going even if they bring back Kimmel's show.

Per Deadline:

Still, according to another well-placed source, while some senior staff are expressing disappointment in how it all went down, “it is in no way widespread”.

They have not learned a single lesson here, keep boycotting and I'll be willing to help with anyone who'd like to get a docker based media server going so you can protest while still watching the content that the creative people stuck contractually at Disney are making.

[–] logicbomb@lemmy.world 57 points 3 days ago (4 children)

I canceled my Hulu/Disney+ subscription two days ago. A long time ago, I had an absolute boycott on Disney because I hated their hypocrisy when it came to copyright law. They tried to extend their copyrights indefinitely, even though the majority of their IPs came from the public domain. They were like a dog who only knows how to fetch the ball, but won't ever release it.

When Disney acquired Pixar and was the American distributor for Studio Ghibli, and bought Star Wars, and distributes Marvel, at some point I eventually relented and stopped my boycott. I stopped caring as much about hypocrisy, in general. But never again. It was obviously a mistake to ever give them money. They will never get anything from me again.

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[–] Yerbouti@sh.itjust.works 25 points 3 days ago (1 children)

Wish I could cancel but I was never a subscriber to begin with.

Stop giving money to those facsists-friendly business. Use stremio, and begin by stopping to watch stupid american content. Don't use Amazon, they hate you, people where just fine just a few years ago, before all that crap. We are legions, we could destroy their entire economy within 48 hours if we really wanted.

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[–] drath@lemmy.world 25 points 3 days ago

The classic card payment and subscription model is actually insane. You literally have to beg companies to stop taking money from you. Good thing it is changing with more modern payment systems - you literally just stop paying for services you don't need and it's on them to stop providing them to you. Nothing is ever charged off my account without an explicit action from me.

[–] Luouth@lemmy.world 36 points 3 days ago (10 children)

Walt Disney used to attend meetings of the German American Bund. They have a long and deep relationship with fascists.

Like many are saying, don't give them your money back if they bring Jimmy back. Hopefully, Jimmy knows how well he could do away from the influences of such people, and he'll say "nah thanks"

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[–] Mrkawfee@lemmy.world 19 points 3 days ago

I cancelled my Disney sub when the Gaza genocide first started. Glad its catching on. Disney is run by assholes.

[–] Highlandcow@feddit.uk 28 points 3 days ago (6 children)

I never subscribed as they literally filmed Mulan outside a concentration camp in certain bits and thanked the CCP in the credits

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[–] Senseless@feddit.org 22 points 3 days ago

Good. Finally some people are taking action, even if it might be a whee bit uncomfortable.

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