I don't like them for the reason that it is easy to be lost in the folds when you join one. I can't be in any discord server larger than 200 people and that's pushing it.
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Eh, it's entirely logical.
Let me explain:
- The area that most indi developers underperform at is.... Marketing. Many of them put their heart and soul into a game and then completely fail to gather a community or audience that is interested in such a game.
- so what is one of the easiest ways that a developer who has effectively no social media skills can gather a community of interested individuals to talk about provide feedback and announce changes to?
- most of the target audiences for most games are going to be on social media
- You expect to chat with your community and so do your users that care
- Discord is a well-established platform, with a large ecosystem and many integrations meant to target games
- The developer chooses Discord as it is effectively the best option for their situation and available resources
This makes perfect sense. I don't see why you should be outraged about something of this sort.
That said:
If you don't want to join the Discord, you don't have to.
I was like OP. I fucking hate discord.
But then, this little indie game in early access had a bug, but I couldnt find where to email them. So reluctantly, I joined shitty ass discord, sent the dev a screenshot, and within like 15 minutes, the dev was able to figure out the fix.
I stuck around and saw more threads. Updates, future fixes, other people doing speed runs, even a place people were making fan art.
And that's when he realized Discord isnt so shitty, because that solo dev now has all this conversation and people motivating them.
wouldn't it be 100x better if the same thing was accessible on the public web and searchable?
Yep, it's a practical choice that improves the quality of their work and their community engagement by promoting rapid feedback cycles.
BTW how'd you stumble upon the Indi game?
The thing that I suck at the most is advertised out what I'm making, and it's hurt me, a lot....
But then discord sold all his data to GenAI
From the perspective of the indie dev who was able to make a life, career, and grow his audience... Id think they'd be happy with that outcome.
Discord is not the right platform to use as a forum.
Quit trying to make it happen
One day we are going to lose an unbelievable amount of information, but do you know what is simple to archive and bring back, a simple form from 2005.
The trend of defacing games with social media links is one of the most annoying developments of the past 15 years or so.
I fucking hate Discord and how it's absorbed what should be forums.
When I'm creating a discussion online about a particular game or project, I'm looking to hear from the broader community over a longer term; not just limited to whomever happens to be online on this one specific platform at the time of posting.
People have different schedules, we're not all online together at the same times; especially when you factor in timezones. Discord however makes it massively frustrating if not impossible to hold a discussion unless everyone you want to talk to is present and ready to read and reply now. Otherwise your conversation gets burried in the mess of other people having their own conversations and nobody wants to scroll through thousands of messages in the history of when they last logged on.
You can break out conversations into their own rooms, but that only goes so far and at that point you may as well just have a damn forum; that's what they are for.
Then you get into the problem of repetition and searchability. People often run into common problems or ask the same questions; but with Discord, you've got to re-explain the same things every time they're brought up, instead of just pointing the user to an old forum post that already solves their problem (they may have even found it themselves through a web search, saving them from even having to ask and waste people's time. Discord isn't indexed by search engines so old conversations/solutions are lost).
A group chat platform is not an acceptable replacement for a forum and I will die on that god damn hill.
and none of it is indeed by search engines. No one else will ever be able to Google their problem and find the answer. All the useful knowledge put into a box and buried. It's just awful.
Discord is good for live chatting and messaging only. Unless you are actively playing a game it's horrible. We use the voice and chat for DnD but even for 5 people we can't find anything in the text channel
You just listed every reason why I have never liked Discord but couldn't really begin to explain why. Thanks for putting into words so clearly!
It kills me every time I see a support or community forum fall to Discord.
Fuck, even PROFESSIONAL APPS have started doing this shit (example Parsec).
And then, "@everyone next update coming soon" or whatnot
Thanks for the notification 🫠
(The first thing I do on every Discord server I join is mute it. I want to be very selective about notifications.)
When a developer replied to my Steam review with
Feel free to help out in the community with suggestions to improve the game! I've updated the game to include a in game discord link!
🤨 Yeah, not interested in joining your Discord to give feedback on your game when that could be done in Steam Discussions too. Or, you know, start with taking my review as genuine feedback.
I know this is very unpopular, but something like Discord is very much preferable for real-time conversations than a forum. The interactions with developers and players is a lot more natural, and having a voice chat is always nice.
Discord can also have separate chat rooms about specific issues that can be tagged and searched.
So the functionality of discord is second to none. The only real issue with discord is enshitification. It is very enshitified, and the only way to mostly circumvent that is to have a custom discord client.
If only Matrix was as fully-functional and easy to install and use with just a click.
In my opinion, the biggest issue with pushing communities to Discord is that it traps the information within that platform and their search leaves a lot to be desired.
Discord is a good platform to build a community around a topic, however, more often than not, a lot of solutions to common problems become lost or hard to find for new players/users.
discord is a communication platform for friends to game on. nothing more, nothing less.
It should not be an information archive.
It should not be a source of tech support.
It shouldnt be a source of important news/announcements.
All that shit should be on your fucking website, where it can be indexed, archived, and searched for.
Cause discord isolates information in such a way that you will never be able to find out unless you actively use discord, actively hunt down the right discord channel, and properly luck into finding the information.
verses just going to a web browser and typing " [game name] [bug description]" and likely getting the solution, or at least relevant information, in the first 3 returns.
Discord holds information hostage, and kills it should a channel shut down/delete, losing it forever... and anyone that has played older games know that some of that information and community fixing is essential, even a decade+ later.
bring back fucking forums
But it's all hidden. It's not searchable or discoverable. I have zero desire to join or be part of discord. It's like a hidden part of the internet.
If you want to talk about your game put it out in public. You can have a web page a forum and a chat without that stupid shit that is discord.
I hate discord with a passion. I wish we'd go back to message boards - properly indexed websites that you can search to find discussions on things you need.
It is so infuriating espeically when any attempt to interact with the community around the game is met by the developer or community members saying "Ha! Silly you! The only place to socialize about this is Discord!".
I have hated the fact that Discord was eating all the communities I love from the beginning, but this long into this nightmare what I find so frustrating is game developers who rely on Discord for feedback and to get a sense of where their community is at, pretend that the subset of people who use their Discord is broadly representative of the people who buy and play their game when it just isn't.
Battlebit is a great example of a multiplayer game that only listened to its most active members on Discord who wanted a rush style arcade high intensity flavor to the combat and facilitating those players above all else lead to the entire rest of the game becoming unbalanced. When backlash started to happen, the devs again only listened to the SMG rush style players who were constantly vocalizing in the Discord and making highlight clips from it and stuff so the solution was to further nerf sniper players because that was the class SMG rush style players hated the most.
The game is dead now and I can't think of a clearer example of how Discord can be a major liability to a game community rather than a boon.
https://store.steampowered.com/app/671860/BattleBit_Remastered/
I am not even sure the developers realize even now this was one of the major contributing factors to the collapse of the multiplayer community around their game which is even more frustrating.
Discord is such a piece of trash tool. I have to use Slack for work, which is garbage also, but makes sense in such contrxts, but Discord? I don’t want to feel like using a worse at everything else Slack during my time off.
I get it, building community and such, but come on! Forums are such and easier and friendlier way to do this.
To be honest, Slack is so much worse it's not even comparable. I haven't used it in the last year, but I was forced to used it because work and even though they added feature it became slightly worse every time.
Sure, I am forced to use Teams, which is WAY worse than Slack was in the beginning. But Discord is at least fast. It is not a bad piece of software per-se, it is just misused because it is so easy to set up.
It's so stupid they have discord channels but not a forum where actual discussion can happen. You can't have a conversation in a live chat room that has hundreds to thousands of people. It's just a constsnt scroll you can't actually fuckin' read!
I hate that Discord has taken over most communities and put them in a place unindexed by search engines. I hate it so much.
But this is where users all go in Current Year, and I don't blame game developers for following the crowd. Especially for smaller multiplayer games, if you want to sustain an active community you've gotta have that #matchmaking channel for players to organize.
Also, tbh, Steam Forums ain't great either. At least they're searchable, but that's all that can be said about them. In my experience they've often devolved into the most toxic hellholes due to Valve's lack of moderation. Also not ideal for anything multiplatform, that only covers Steam users.
The other alternative is reddit, but, well, I'm here because I refuse to ever go back to reddit, so, y'know.
I especially fucking hate when mods are distributed solely through discord. That's so fucking stupid and a really quick way to ensure I never play what you made.
Guess you'll have to leak secret military documents the old-fashioned way: posting them on the War Thunder forums.
A lot of gamers actively chose this.
When the teamspeak debacle happened due to the license change a lot of players left out spite and instead of choosing the logical route to independence (like foss alternatives) many went directly to the then soon rising discord to suffer differently in another golden cage.
I will never understand (I chose mumble/murmur).
I refuse to join any of these in protest, and when I can't submit bug reports via public forums I will rate the negatively.
I am firmly against using closed chat platforms such as discord for informational and support.
Years down the road obscure issues with the game are going to be unavailable either due to the server being abandoned or inability to look for issues soley due to everything being on discord now. I refuse to take part in it.
I'm only in one discord that is based off a game, and that is satisfactory exclusively because I was in the alpha program so It seemed right that I joined the main discord after the alpha ended.
Honestly this is one of the few cases where I wish steam would step in and say "games on the platform must have support on the platform"
Thank the gods I'm not the only one! Chat rooms are a terrible way to get community feedback, and the bigger the community, the worse it gets. I tried it a couple of times and find it nigh on useless.
Sounds like corporate logic to me. "Successful games have lots of positive community engagement!" Therefore.. if we push 'community engagement' our game will be successful! Let's track this metric to see how well this game is doing compared to our 497 other games and whether or not to invest in bug fixes and DLCs.