Send this to Luis Rossman. He'll have a fieldday with this shit.
Agreed. Definitely send this to Louis. The tirade will be funny, at the very least.
Sent OP’s thread to email on his business’s semi-hidden contact page
(sorry for the spam Louis, lotta us instantly thought of you - hope it translates to some awareness, action, & Adsense revenue)
Nice!
SEND THIS TO LOUIS ROSSMANN. He absolutely will rake them a new one and companies tend to magically "fix" errors in their favor when people make a huge PR stink about it.
It will help bring Adobe down faster too, because unilaterally revoking previously purchased licenses no matter how old is a great way to lose all trust from your corporate customers.
Edit: also cs5 is universally pirated, this is now your legal perogative to pirate it to retain access to the copy you PAID FOR.
I will say that this is horribly fucked, nobody should have to burn through their 15 minutes of Fame in order to receive the basic goods and services that they have paid for.
It feels even dirtier because OP bought a physical copy, that feels so much more like Adobe broke it at night and stole it.
Escalate it to the EU consumer watchdog, they got some real teeth.
https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints_en
Assuming you bought the Italian version because you're living in Italy.
Best case, you get your money back.
I feel like money back in this instance should also account for inflation.
EU, I belive in you!
If the program is EOL why do they care if you use it or not? Like fuck thats really a nasty way on making you buy the new software. But you know what? If you are looking for a better version. Translate to Spanish Pirate Artist and you can find it there.
You answered your own question. If OP can't use it, maybe they'll buy a subscription, thinks Adobe.
Super scummy.
My elderly parent had this happen. Hobby is photography. Still used CS5. Boom, gone. Adobe wanted to sell a subscription plan when they called to figure out what happened, which just made them mad.
But now they’re sad and not engaging their hobby because they no longer have CS5.
Too bad I can’t get adobe on abuse of the elderly for this shit.
Maybe you can just install a pirated copy for them?
Yes please! This story makes me so sad 😞
I like darktable for photography
Darktable if you're ok with a steep learning curve, RawTherapee if you prefer an easier-to-use UI with a few less features.
This is what drives people to piracy. Then they whine about how pirates cost them money.
What's fumny to me is I remember watching a computer show on TV in late 90s they where interviewing an Adobe representative about the new Photoshop 5.0...
The TV host asked what adobe though about pirated copies and the representative said on LIVE TV that Photoshop price was for professional who make a living out of Photoshop and that any hobbyist had nothing to fear about using a pirated copy as it only served to get more people knowledgable about Photoshop and if these started doing business in photography and neede Photoshop they would then pay for it so to not be unprofessional.
I remember this as well. Their whole stance was that they'd get everyone using Photoshop even if people had to pirate it. That's part of how it became the industry standard.
Metallica vs. Napster
Same story, retold by adobe
Probably weren't public by then.
They didn't whine about it even once here. They whined about their own untrustworthiness, which I can't argue with.
This really sucks. As a fellow cs2 user, i switched to krita some years back, perhaps its good enough for your work.
I don't support piracy of Adobe, because you're still using their ecosystem and still supporting it by propagating its use. Just stop using their trash, seriously.
What are you talking about? I am using and recommending krita, lol.
he's piggybacking off your top comment to make his own thoughts more visible. it's what we in the business call a "pro strat" 😎
This reminds me of the time that Malwarebytes revoked 3 of my perpetual licenses that I bought before they moved over to a subscription model. Sorry, I told them I was never going to stop talking shit about them until the day I die, so I take any opportunity to bitch about it
I have a frozen license with them which they'll reactivate once I give them the receipt information they didn't send me when I bought it from them........
I'd like to see a clickbaity article about this with a title like "Adobe steals product customer paid for, admits they are an ' untrustworthy reseller' of their own products"
"Adobe bans customer for buying from scam retailer Adobe.com"
OP please forward this email and your story to Louis Rossman
I recently commented about how much I hate Adobe for their horrible subscription tactics, and the fact that the Canadian government REQUIRES you to use Adobe reader to sign PDFs in order to immigrate to canada.
The last time I complained to them, they offered me a free extended trial in order to make things right. I tried to cancel the free trial on July 10th, and was informed that it would cost $100 to cancel my contract.
I don't have enough money to hire lawyers, but I am 100% sure what they did was illegal. I have a severe mental health disorder, which resulted in me trying to kill myself after being literally fucking raped by a company. July 10th is also my birthday, which was fucking great. I fucking LOVE me a good corporation, they bring so much joy to the world.
Sorry for the TMI, I fucking hate this company.
Fuck Adobe.
I mean, they're not wrong. Adobe is untrustworthy, after all.
I would love it if you took them to small claims court on this. We all love piracy, but I would also love to see how that case turned out.
Call me crazy, but this is definitely a ploy to force users who bought their products to pay for Adobe's crappy subscriptions.
OP, Louis Rossmann would love to hear your story. He makes videos about anti-consumer shenanigans like this.
I've been pirating Photoshop since I was 14 in 2005, and I've only been proven time and again that they don't deserve my money. Easily one of the greediest, greasiest companies out there.
🏴☠️
It would appear the installation is in need of a "repair"
Not pirating adobe software is morally and ethically wrong
This happened to me last year. Bought a cs4 and cs5 design suites back when they came out. Only ever used on one computer. When i unauthorized my computer and moved it to a new one they wouldn't authorize it and demanded proof of purchase. I showed those fuckers a paper receipt from 10-15 years ago. They wouldn't accept it and required additional information to verify i was authorized to purchase the software at the discounted price from an authorized retailer. It took several back and forth before they issued a new cd key instead of reactivating mine.
I suspect the cdkeys were cracked at some point and i just had the unfortunate luck of mine being abused. Would be nice if they didn't require online authentication for a product i legitimately own though. If they are going to require online authentication then they need a more secure way of generating their cd keys.
Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ
⚓ Dedicated to the discussion of digital piracy, including ethical problems and legal advancements.
Rules • Full Version
1. Posts must be related to the discussion of digital piracy
2. Don't request invites, trade, sell, or self-promote
3. Don't request or link to specific pirated titles, including DMs
4. Don't submit low-quality posts, be entitled, or harass others
Loot, Pillage, & Plunder
📜 c/Piracy Wiki (Community Edition):
💰 Please help cover server costs.
Ko-fi | Liberapay |