this post was submitted on 12 Oct 2025
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My wifes car was $20,000 used back in 2019. Now after basically 10 years it gets hit. The insurance declares it totalled. So the car can't be legally driven. The insurance will only pay us $9000. But now we're trying to buy a replacement and for the same model year they are asking 16000!

WTF! What's insurance for? Its just a tax. I much rather save to pay for my own car and have some sort of insurance that really actually covers the other driver.

Farmer this and state farm that and whatever General lizard, all are total bullshit regardless if you caused the accident or if you're are the victim.

They should call it "pay slightly less than full price if you fucked up your car"

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[–] Wilco@lemmy.zip 13 points 5 days ago

You are probably too late as you have likely signed an agreement to take the money, but you could have sent those comparison vehicles to the insurance company as proof of value. Insurance companies hire appraisers (like Mitchell) to put a value on your car when it is a total loss ... they work for the insurance company.

Also, you can (could have) attempt to dispute the total loss or having your car "totalled" and force a repair instead. The insurance company looks at a cost benefit analysis when it determines that it is cheaper to total your car. So they look at their own appraisal of your vehicle to determine if they should repair it or total it.

Every state in the US gas laws regarding this cost benefit analysis, you DO NOT legally have to take a "low ball" offer ... but the whole system is rigged on the "neutral" total loss appraiser keeping the numbers low and also making sure appraisal numbers fall in line with KBB and the like.

Solution: Get your own local comparison vehicles and ask to see theirs. Request a specialty appraisal if they didn't pull comp vehicles. Make sure the comps are LOCAL, if the use comps from other states they can find abberant vehicle prices.

[–] lowside@lemmy.world 11 points 6 days ago

Did you talk to the insurance adjuster to increase their payout?

What they first offer you is just that, an offer. You can absolutely come back and say fuck off the car is worth more you just need to be able to provide proof.

They try and pay as little as possible. Never take their first offer.

My car was totaled recently. Fucking loved that car. They first offered me 19k for it. I found similar cars for sale for 24k. Same year. Same trim, close miles. They argued that what I see is the listing price not what they actually sold for.

I told them to fuck off 19k will not buy me a replacement and if they can find me a similar car that a dealer will actually sell for 19k locally I will take the 19k. Took them a week to come back to me and they offered me 22k. I told them I just put new tires on the car and gave receipts from a month ago. They upped it to 23k. +Tax and title.

Point is, it's a nagitiation. They will try and screw you if they can. Don't let them

Also. They owe you for taxes. That's IN ADDITION to the value of the car. So if they say the car is 20k according to them. Make sure you are getting roughly 21.5k from them.

[–] hardcoreufo@lemmy.world 5 points 5 days ago

The hopefully only car I'll ever total was about 20 years ago. I bought it for 7k and drove it for 5 years. They initially lowballed me at like 3k. I was able to show them Kelly blue book values and current used market it was closer to 6. Ended up getting a little over 5k.

Of course in the 5 years since I got the car the used market was nothing like it previously was. A comparable purchase would have been 12k not 7k.

[–] village604@adultswim.fan 8 points 6 days ago* (last edited 6 days ago) (2 children)

One thing to keep in mind is that the used car market is fucked right now because of the tariffs. You're going to pay a premium for any used car from a dealership for the next long while.

My advice? Get a gray title on the car and sell it to someone who will fix it up. I hit a deer with my old 99 contour, and the insurance adjuster totaled it because my back seat was messy (I wouldn't have believed it if he hadn't said it to my face; the whole story is a trip). They gave us $2400 for it, we kept the car, and sold it to a family friend for $1200 because it just needed new headlight assemblies. We only paid $1200 for it in the first place, but my step dad knew the dealer and got it for what he paid.

[–] ShankShill@sh.itjust.works 6 points 6 days ago (1 children)

I bought a 98 Contour for $275 about 15 years ago (tweaker really needed pills) and immediately drove it 900 miles one way. Once I was at my destination I heard coolant boiling in the head. Drove it another year until the tensioner broke on my way home from work. Kept driving cuz I had funds for my next vehicle already saved. Engine no longer had compression by the time I was about a mile from home. RIP little shitbox. Best $275 ever. Scrap yard gave me $200.

[–] village604@adultswim.fan 2 points 6 days ago* (last edited 6 days ago)

That thing was a Ford fluke. I drove mine 20k miles after I got it without charging the oil, and it never complained. The fucker actually got more fuel efficient the longer I drove it. Ended up somewhere like 32 city.

I miss it

[–] altphoto@lemmy.today 2 points 6 days ago (1 children)

LOL my first car was really old. I bought it for 2k and I sold it for 2k like seven years later. But that only works if you know how to work on cars and have a good grip on maintenance. It was my first car and I did a lot of stupid things on it. Fixing it was a fun time. But I'm old now. I can't have my wife not have a car. Specially I wouldn't want to have car problems here in the PNW during a rainy or cold winter. In winter time you can walk a few blocks without freezing. But the grocery store is a good hour and a half downhill walk. Another 2 hours walking uphill with heavy shopping bags, that's a nope. One day there will be a tram nearby to help us. But not today.

One time I was talking with an online friend from the general region and I got to experience freezing his ass off while waiting for a bus....from the comfort of my home. Worse 30 minutes ever for him. Winters are no joke here. I don't understand how homeless people even survive over winter....you known, people who used to have a home, buy then one day they lost their car and got fired for not showing up to work. It hits home like that.

I got a plan ready last week to order a bunch of stuff from china. I was so happy to put it all to work on Monday. But nah! Friday tariff boy had to 120% my purchase. WTF! To the max.

[–] village604@adultswim.fan 2 points 6 days ago

Well, yeah, but in this case you'd be selling it to someone who will fix it.

[–] RememberTheApollo_@lemmy.world 6 points 6 days ago (1 children)

The only thing that will fix that is “like for like” replacement coverage. Some insurances offer this, and of course it costs more, but if your older car gets wrecked and it only has a value of say $7,000 with 80,000 miles the insurance company will have to replace your car with the same model and mileage. Not sure what they do with older cars that might be harder to find replacements for.

[–] Wizard_Pope@lemmy.world 2 points 6 days ago

Probably get you a car of similar make and age. Or maybe a never one worth aproximately the same.

[–] Hikermick@lemmy.world 7 points 6 days ago (2 children)

Just watched someone explain this but it was about house insurance. When you sign up they give you a replacement dollar amount. Should your house burn to the ground they deduct money from that amount due to depreciation.

[–] altphoto@lemmy.today 4 points 6 days ago (1 children)

LOL, yet you can't buy a depreciated house can you? No, cuz there are none. Even a burnt down place represents a mortgage-able amount of money. That's the lie. There's no depreciation, they just want to pay you less as time goes on. At least for a house anyway.

[–] fodor@lemmy.zip 1 points 6 days ago (2 children)

That's basically untrue. If a building is rotten and full of mold, then it might have to be torn down before anything new could be created. Then it might have negative value, but the property itself could still have a lot of value.

[–] thermal_shock@lemmy.world 2 points 6 days ago

Doesn't make his claim untrue, just an exception.

[–] altphoto@lemmy.today 0 points 6 days ago (1 children)

Okay let me find a negative value property around my neighborhood... None! Could it be a get rich quick loophole? Nope.

[–] WoodScientist@lemmy.world 2 points 5 days ago

Negative value property? Easy. It's called a timeshare!

[–] lemming741@lemmy.world 3 points 6 days ago

That's true, but that depreciation is often recoverable. That deducted amount is paid out when you repair or replace the damage.

Cars don't work like that though, OP should fight the valuation unless they left out critical information like a $5,000 deductible.

[–] Jyek@sh.itjust.works 3 points 5 days ago (1 children)

Just here to commiserate. I am currently dealing with a total loss settlement myself.

I hope you, your wife, and any other involved parties are well.

Lastly, if you are an American, do NOT settle medical claims. You have a long time to figure that all out and the insurance company wants to give you as little as they can possibly get away with and what ever you sign is the final amount they will help with. In Texas, you have 2 years to settle bodily injury claims. Take the time you need before you settle.

[–] altphoto@lemmy.today 1 points 5 days ago

She's doing okay. But at work she's noticing that she gets more headaches and that her body hurts when she needs to pick up something heavy or kneeling or bending down.

[–] LemmyThinkAboutIt@lemmy.zip 4 points 6 days ago

If the car is still drivable, there are work arounds to still being able to drive a totaled car. When the insurance totals a vehicle, it just means that the repairs are more expensive than the value of the car. You may have to get a salvage title and assume ownership of the vehicle from the insurance. They'll also still give you the money for the car. If the accident wasn't your fault, also beware of the other persons insurance trying to settle with you. When I was in my 20s and young and dumb, I had that happen to me. The other persons insurance adjuster literally came to my apartment to negotiate a settlement with me and I took it because I was broke.

[–] thingAmaBob@lemmy.world 3 points 6 days ago

Hail messed up my paint and the insurance company wanted to total my car. It’s well maintained and still worth $11-13K. No way was I doing that. Found a place that would paint it for me at a cheaper price & paid out of pocket. I just need my car to take me to & from work.

[–] i_stole_ur_taco@lemmy.ca 93 points 1 week ago (1 children)

You can appeal a total loss settlement. They’re supposed to take into account the cost to replace the car at local rates, so unless that 16k model you’re looking at is in dramatically better condition or has way way less mileage on it, they need to justify that.

[–] JasonDJ@lemmy.zip 84 points 1 week ago (1 children)

It's gotta be in better condition, OPs car is totalled.

[–] 0ops@piefed.zip 44 points 1 week ago (2 children)

Well because the front fell off. It's a bit of a giveaway. I'd just like to make the point that it's not normal.

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[–] zbyte64@awful.systems 64 points 1 week ago (1 children)

Needing to own a car to exist in society is a tax.

[–] altphoto@lemmy.today 39 points 1 week ago (1 children)

1000% in our neighborhood during winter you cannot go get food at all without a car. There's no walk to market or bus station. Very poor choice of location but it's what I can afford.

[–] Mac@mander.xyz 1 points 3 days ago

We don't blame you, we blame the system as a whole and the politics and lobbyists that keep us here.

[–] WoodScientist@lemmy.world 26 points 1 week ago (1 children)

If you can afford to, you should go for liability only coverage. We recently bought a new car and have comprehensive on it. But for years we just had a single old Toyota as our only vehicle. And we didn't keep comprehensive on it. Instead we purchased the highest liability policy the insurance company sells. A car that cheap is a small part of our financial world; we can afford to replace it. But the potential damage a vehicle can cause? It's very easy to cause a million in damages with any vehicle. Long term care and medical bills add up quick.

I recommended just sticking to liability if you can otherwise afford to replace a vehicle. It's a lot easier to figure out what you're buying when you're buying liability coverage as well. If I cause an expensive accident, the company will be liable for it. They can't easily weasel their way out of paying a fake amount. If I have a $1 million liability policy, and I lose a judgment for $1 million, there's not much the insurance company can do but pay for it. In fact, their lawyers will be fighting the case for me, as they're the ones who will ultimately have to pay if it fails. From an insurance purchase point of view, liability insurance is a pretty good deal. It's easy to know what you're purchasing, and it's hard for the company to weasel their way out of payment on the back end.

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[–] DomeGuy@lemmy.world 23 points 1 week ago (3 children)

To be salty: you seem kinda bad at math.

2019 was.six years ago, not "basically ten". Which wouldnt matter, if the rest of your post didn't have such "if the raise put me in the next tax bracket I'd actually lose money" energy.

Car insurance is typically for the market value of your car as-s. Not the price for a car from the same model year that has a dealer's warranty behind it.

Or to put it another way: insurance should pay out the amount you could get if you sold your car, not the cost to buy another similar car.

Now, there are insurance companies that will sell you "replacement cost" insurance, but this always means they're charging a higher premium than they otherwise would.

And you're absolutely right that insurance companies categorically suck. Auto insurance is actually the friendliest one that regularly has to pay out. Health insurance is even worse.

(Sorry for being so salty.)

[–] altphoto@lemmy.today 15 points 6 days ago (2 children)

Its OK to be salty. I like my beans salty, lemony and spicy. I'm not saying you're a bean and I want to eat you in a burrito. I'm just saying you're alright.

[–] Hacksaw@lemmy.ca 4 points 6 days ago* (last edited 6 days ago) (2 children)

The minimum liability insurance isn't a scam. If you hit someone and cripple them you'll be glad for insurance to pay their medical etc...

Comprehensive is absolutely a scam. Just take the money and save it, maybe buy some bonds. Then when it's time to buy a new car (or when you get your car totaled) you're already half way to a new car.

[–] altphoto@lemmy.today 3 points 6 days ago

Cars totally suck by the way. We went to a dealership to see one of the trade-in used cars and the 20 minute trip turned into a 4 hour car ride in stop and go traffic.

Cars suck, Seattle traffic sucks, insurance sucks. One word of advice.... Don't come to Seattle. If you do, don't bring a car there. That's the only saving Grace about Seattle, there's no parking. To fix the traffic problem simply close the streets going to downtown.

Yeah definitely need a well named insurance... "Pay little" or maybe "screw everyone" insurance. Sorry, just being salty about it.

[–] village604@adultswim.fan 2 points 6 days ago

It might be worth it if you have a Jeep for the glass replacement alone, though

[–] SuperSaiyanSwag@lemmy.zip 2 points 5 days ago

Idk why people jump to defend these policies. They are 100% correct, but being correct doesn’t negate how scummy the insurance companies are. Based on how much we pay on a monthly basis, you would think we should be appropriately compensated when we do need to use the insurance. The simple fact is that the devil is in the details.

[–] planish@sh.itjust.works 2 points 6 days ago (1 children)

Or to put it another way: insurance should pay out the amount you could get if you sold your car, not the cost to buy another similar car.

Why would an insurance company think that OP would get less money selling the car than anyone else would get selling the same kind of car, though? It's one thing if all the listings are for much higher prices, but if those listings are selling at that price, then that's the market value and the insurance company is provably misunderestimating.

[–] m0darn@lemmy.ca 2 points 6 days ago

Same model year doesn't mean same condition.

A used car with lower mileage, documented service history, and a dealer warranty is worth a lot more than one without those things.

But also OP is right insurrance will generally offer the least they think they can get away with.

[–] discostjohn@programming.dev -3 points 1 week ago

Shut up, nerd!

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