this post was submitted on 14 Dec 2023
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Mildly Infuriating

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A hostel company I stayed with a while back emailed me with the subject: "Your booking is confirmed!". This made me frantically check all my accounts since I hadn't booked any hostels recently. I was super concerned until I opened the email and saw... it was a stupid marketing email...

This kind of marketing should be illegal. Don't use Clink Hostels.

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[–] deegeese@sopuli.xyz 196 points 2 years ago (1 children)

Look up the email for their legal department and demand they cancel all fraudulent bookings under your name. Play dumb a little so they take it up with marketing.

[–] Buddahriffic@lemmy.world 99 points 2 years ago

Yeah, this is one of the few cases where going a bit Karen is called for. Fucking marketers.

[–] Shepy@feddit.uk 194 points 2 years ago (1 children)

Would instantly unsubscribe, leave negative reviews and never stay there again.

[–] glibg10b@lemmy.ml 66 points 2 years ago (1 children)

And report the email as spam on Gmail

[–] pineapplelover@lemm.ee 20 points 2 years ago (1 children)

Op is using ProtonMail, there's a report button there also.

[–] glibg10b@lemmy.ml 6 points 2 years ago* (last edited 2 years ago)

I hope Gmail aggregates the reports from other platforms, because most of Clink's target market uses Gmail

[–] mySFWaccount@lemmy.ca 163 points 2 years ago (3 children)

Send a message to their help desk saying you got an email confirmation and would like to cancel it. Act very confused about the situation. Waste their time and make it their problem.

[–] backgroundcow@lemmy.world 61 points 2 years ago (1 children)

Better yet, demand loudly to get a refund. When they say there is nothing to refund, insist that you have an email confirming a booking.

[–] Jamie@jamie.moe 33 points 2 years ago (1 children)

Escalate to management as quickly as possible so you're not just annoying some poor front desk worker that had nothing to do with it.

[–] Sculptor9157@sh.itjust.works 6 points 2 years ago

Call center "management" is typically not an actual manager, and definitely not involved with the decision either.

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[–] Ledivin@lemmy.world 86 points 2 years ago (3 children)

That's a good way for their emails to all get marked as scams. They think they're being slick, but are actually destroying their marketing campaign.

[–] Qwaffle_waffle@sh.itjust.works 37 points 2 years ago (1 children)

Gotta go for the short term gains, babyeeeee!

[–] Kanda@reddthat.com 5 points 2 years ago

Get that bonus, apply for jobs elsewhere. Rinse and repeat.

[–] WholeEnchilada@lemmy.today 9 points 2 years ago

Yeah, it's silly.

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[–] slazer2au@lemmy.world 68 points 2 years ago* (last edited 2 years ago)

Time to add their email to your spam filter and not see their emails again.

Time to gpdr your info back from them.

[–] Anti_Face_Weapon@lemmy.world 37 points 2 years ago

Blacklist the company from your emails. They have lost emailing privileges.

[–] Endorkend@kbin.social 36 points 2 years ago (1 children)

This is like how in recent months I've been receiving "your account will be shut down" messages from services I've been using for literal decades, simply because I only use them 2-3 times a year, when they are actually useful to me, rather than regard them as some sort of social media platform.

It's super pathetic attention whoring by companies that lost any sense of what value they bring to their customers.

[–] glibg10b@lemmy.ml 3 points 2 years ago (5 children)

Damn, "removed" is a slur now?

[–] brbposting@sh.itjust.works 5 points 2 years ago (1 children)
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[–] Rai@lemmy.dbzer0.com 5 points 2 years ago* (last edited 2 years ago) (1 children)

lemmy.ml has an AWESOME censorship system. If even say it’s BITCHIN’! Yesterday someone also brought up its kinda sad when you’re on that instance and someone says “this material is fire retardant”

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[–] Jessvj93@lemmy.world 35 points 2 years ago

Companies everywhere are getting desperate I feel like. Google's adblocker crusade being the most egregious imo.

[–] SnuggleSnail@ani.social 34 points 2 years ago

Just show up and show them the booking confirmation!

[–] TrickDacy@lemmy.world 32 points 2 years ago (1 children)

Is there an asshole design community on lemmy?

[–] silas@programming.dev 22 points 2 years ago

!assholedesign@lemmy.world

[–] randomTingler@lemmy.world 31 points 2 years ago (2 children)
[–] dylanTheDeveloper@lemmy.world 14 points 2 years ago* (last edited 2 years ago)

Your email inbox reads like a Zoomer message thread

[–] threelonmusketeers@sh.itjust.works 11 points 2 years ago (1 children)

Filter messages like these -> Move to 'Spam'.

[–] Nommer@lemmy.world 4 points 2 years ago

Nah. Report it as spam. Still gets moved to your spam folder and if enough people do it, they'll be flagged by default.

[–] Hiro8811@lemmy.world 23 points 2 years ago (1 children)

Nice to see someone else using proton

[–] Tobin@lemmy.world 9 points 2 years ago

Team Proton!

[–] Senex@reddthat.com 22 points 2 years ago* (last edited 2 years ago)

Hostile Hostel

[–] Chainweasel@lemmy.world 19 points 2 years ago (1 children)

I get these too.
The best part is that they keep getting added to my Google calendar. I have the option tuned off in my Google account settings, I report them as spam as soon as I get them, but I still get pop up notifications from my Google calendar reminding me of my "trip".

[–] thepreciousboar@lemm.ee 8 points 2 years ago (1 children)

That's because gmail automatically adds .ics files to your calendar. I don't even think there's a way to disable it. I checked and my solution was to not use gmail for those things. For spam emails luckily I don't have this problem

[–] gamermanh@lemmy.dbzer0.com 6 points 2 years ago

Weird, mine asks me if I want to add things to my calendar still, up by the header, same spot it puts the "is this spam" question box

[–] pineapplelover@lemm.ee 17 points 2 years ago (1 children)

Always nice to see a fellow ProtonMail user. Wassup fam

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[–] HawlSera@lemm.ee 13 points 2 years ago

Can't be legal

[–] Sensitivezombie@lemmy.zip 10 points 2 years ago (1 children)

Can such marketing tactics be reporting to any appropriate government agency? Better Business Bureau? I know this is not illegal and it should be.

[–] Fosheze@lemmy.world 4 points 2 years ago (1 children)

BBB is a scam. Companies just buy their scores on there.

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[–] WholeEnchilada@lemmy.today 10 points 2 years ago

It makes no sense. They're basically asking you to travel out of your way just to spend money on them. Like, I don't know, a prostitute would. What kind of hostel is this place? It makes no sense as far as marketing goes. Unless it's you know, THAT kind of hostel.

[–] KonalaKoala@lemmy.world 9 points 2 years ago

At least it didn't state "Your booking is confirmed for the presidential suite in (insert very expensive hotel and location here)" and make you feel you need to make a lot of phone calls to many different places while trying to figure out what is going on.

[–] Maggoty@lemmy.world 7 points 2 years ago

A "Swanky Hostel."

Yup that's a scam email.

[–] Showroom7561@lemmy.ca 7 points 2 years ago (1 children)

I get physical junk mail that makes it seem like I purchased something, subscribed to something, or signed up for something. It's infuriating to say the least, probably illegal, too.

[–] NOOBMASTER@lemmy.ml 7 points 2 years ago

Viewbug does same shit like this. Don't use that site.

[–] RandomLegend@lemmy.dbzer0.com 6 points 2 years ago

You should regularly book rooms with Thema and cancel the very last poasible second to cause financial harm. At some point they will man you and stop mailing you

[–] SocialMediaRefugee@lemmy.world 5 points 2 years ago

"My payment has been confirmed via paypal! No? Now you know how I feel."

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